start up

Bug #311601 reported by seans
8
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

I just purchasedmy daughter a minilaptopfromdellandit operates on unbutu Icannot get it to start.I push start and it shows status:drdy error and error UNC and a coupleofother lines. please help.This was a christrmas gift.

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Bernhard (b.a.koenig) wrote :

Maybe you should try to call the Dell hotline since they probably made a mistake installing the operating system on your computer.

Does anyone know which kind of Ubuntu is used on the Dell mini laptops? Is it the regular Ubuntu or http://www.ubuntu-eee.com/ ?

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seans (seansantmyire) wrote : RE: [Bug 311601] Re: start up

I did andthey told me to call ubuntu> Date: Fri, 26 Dec 2008 22:49:02 +0000> From: <email address hidden>> To: <email address hidden>> Subject: [Bug 311601] Re: start up> > Maybe you should try to call the Dell hotline since they probably made a> mistake installing the operating system on your computer.> > Does anyone know which kind of Ubuntu is used on the Dell mini laptops?> Is it the regular Ubuntu or http://www.ubuntu-eee.com/ ?> > -- > start up> https://bugs.launchpad.net/bugs/311601> You received this bug notification because you are a direct subscriber> of the bug.> > Status in Ubuntu: New> > Bug description:> I just purchasedmy daughter a minilaptopfromdellandit operates on unbutu Icannot get it to start.I push start and it shows status:drdy error and error UNC and a coupleofother lines. please help.This was a christrmas gift.
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Bernhard (b.a.koenig) wrote :

I am not a lawyer but I think that Dell is responsible here. Ubuntu usually installs flawlessly if you do it yourself from a live CD or a USB flash drive. That means that Dell screwed it up and not Ubuntu. Since your Dell mini has no CD drive, you should probably use a USB flash drive if you want to reinstall Ubuntu.

There is a very good documentation here:
http://www.ubuntumini.com/2008/10/installing-ubuntu-on-dell-inspiron-mini.html

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Bernhard (b.a.koenig) wrote :

Btw, installing Ubuntu is not as difficult as it looks like and your daughter would learn a lot about computers if she tries. Just my suggestion though.

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Michele Mangili (mangilimic) wrote :

Hello seans!

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

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Henry Wertz (hwertz) wrote :

     A "UNC" style error means a bad hard disk. But, in the mini 9 it'd actlually be SSD (solid state disk), rather than a rotating disk. Still though, either the disk didn't get plugged in properly or it's bad. Dell should cover that under warranty.

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papukaija (papukaija) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information (from comment 5 )? Thanks!

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papukaija (papukaija) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information (try the latest, currently 9.10, Ubuntu netbook remix from live-usb) , and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Ps. You should probably contact Dell about this problem.

tags: added: ubuntu-unr
Changed in ubuntu:
status: Incomplete → Invalid
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