Soundcard not found on 8.10 (Medion Akoya MD96640)

[chrisbuchholz]

I'm running 8.10 desktop edition on a Medion Akoya MD96640, and no sound is working.

System->Preferences->Sounds has no device listed, and aplay -l outputs "aplay: device_list:215: no soundcards found...".

lspci | greb Audio outputs the following:
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

Bug found on 2.6.27-10-generic kernel.

[Cristian Barahona G. (cristianvirtual)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingHardwareDetection as separate attachments.

[chrisbuchholz (chrisbuchholz)]

There you go, Cristian Barahona G...

I hope that will help to fix this bug as soon as possible.

[chrisbuchholz (chrisbuchholz)]

I still need help with this bug.

[chrisbuchholz (chrisbuchholz)]

This bug is still unsolved!

[chrisbuchholz (chrisbuchholz)]

I still need help with this bug.

[Florian Diesch (diesch)]

Maybe https://wiki.ubuntu.com/Gutsy_Intel_HD_Audio_Controller or https://wiki.ubuntu.com/Gutsy_Intel_HD_Audio_Controller can help you.

If you try some of this things it would be nice if you'd write here what you did - even if it didn't help.

[Florian Diesch (diesch)]

If you understand German http://wiki.ubuntuusers.de/Soundkarten_installieren/HDA may be helpful as well.

If you are adventurous you could try to get it work using OSS instead of ALSA, see https://help.ubuntu.com/community/OpenSound (note that Gnome's system sounds don't work with OSS, but maybe you can at least the media players getting to work).

[Martin Thoma (themoosemind)]

I also had sound problems on my <a href="http://wiki.ubuntuusers.de/Baustelle/Medion_MD_96630">Medion MD 96630</a> Notebook. Now I can use the internal speakers:
* Add "options snd-hda-intel model=laptop-eapd probe_mask=1 " to "/etc/modprobe.d/alsa-base"
* sudo rmmod snd-hda-intel
* sudo modprobe snd-hda-intel model=medion probe_mask=1

Perhaps this will also work for you

[chrisbuchholz (chrisbuchholz)]

Martin Thoma, it worked!
I can't believe it, but it worked. I have sound on my laptop now, and it's so great.
I will link to your post in the thread on ubuntuforums.org about this bug, so others can get it fixed to!

[Lupine (thelupine)]

We are closing this bug report because it there has been no activity for an extended period of time. Please reopen it if the bug is still valid or reproducible, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Jan Kurella (kurellajunior)]

The bug still exists in 8.10.
And the workaround is also working (although I don't understand why).

So should this be fixed anyway?

[Martin Thoma (themoosemind)]

Well ... the workaround does only work for the speakers, not for the line out (on Medion Akoya MD 96630, https://bugs.launchpad.net/ubuntu/+bug/312302)
If there is a possiblity to get the sound work or to get the speakers work out of the box it would be great.

[Jan Kurella (kurellajunior)]

can you, Martin, explain what your three lines do?

[Ciwan21 (dreamdeeps)]

hi there, i have sound problem from very long time... i have tried everything but still no joy. it says no sound card. can you help me guys please?
Thanks
Ciwan

[Ciwan21 (dreamdeeps)]

so there is no fix for this?

--- On Wed, 4/22/09, Brian Murray <email address hidden> wrote:

> From: Brian Murray <email address hidden>
> Subject: [Bug 302145] Re: Soundcard not found on 8.10 (Medion Akoya MD96640)
> To: <email address hidden>
> Date: Wednesday, April 22, 2009, 5:42 AM
> ** Package changed: ubuntu => linux (Ubuntu)
>
> --
> Soundcard not found on 8.10 (Medion Akoya MD96640)
> https://bugs.launchpad.net/bugs/302145
> You received this bug notification because you are a direct
> subscriber
> of the bug.
>
> Status in “linux” source package in Ubuntu: New
>
> Bug description:
> I'm running 8.10 desktop edition on a Medion Akoya
> MD96640, and no sound is working.
>
> System->Preferences->Sounds has no device listed, and
> aplay -l outputs "aplay: device_list:215: no soundcards
> found...".
>
> lspci | greb Audio outputs the following:
> 00:1b.0 Audio device: Intel Corporation 82801H (ICH8
> Family) HD Audio Controller (rev 03)
>
> Bug found on 2.6.27-10-generic kernel.

[chrisbuchholz (chrisbuchholz)]

I just want to make a quick notice on the fix that Martin Thoma posted (https://bugs.launchpad.net/ubuntu/+bug/302145/comments/12) ...

I jaunty, config files has to has a .conf at the end, and the alsa-base file has therefore been renamed, so the fix is now the following:

* Add "options snd-hda-intel model=laptop-eapd probe_mask=1" to "/etc/modprobe.d/alsa-base.conf"
* sudo rmmod snd-hda-intel
* sudo modprobe snd-hda-intel model=medion probe_mask=1

[chrisbuchholz (chrisbuchholz)]

So, it's great that we all can get sound, but what about sound in?
I thought I would start use Skype, just to try it out, talk with some friends and so on, but I can't get the front-mic to work. I have tried with all the different sound-in channels in both "sound recorder", Audacity and Skype, but neither worked.

Have any if ya' had luck with the front microphone? (maybe and external microphone is the answer? - if so, how did you do?)

[andso (andso)]

@ Lupine
why are you in a hurry to close bugs which are discussed on the ubuntu forums: they do not disappeared by "magie".
Users are in pain with problems of misconfigurations in /etc/modprobe.d/alsa-base.conf .
We experienced the same bug on french forum with MD 96880.
I' ll repost if the workaround works

Same kind, resolved:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/363721
http://forum.ubuntu-fr.org/viewtopic.php?id=317110

[kernel-janitor (kernel-janitor)]

Hi ChrisBuchholz,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 302145

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[chrisbuchholz (chrisbuchholz)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 4429 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfa200000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,17c02026,00100001'
   Controls : 36
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Alpha i386 (20090902.1)
MachineType: MEDION WIM2180
Package: linux (not installed)
PccardctlIdent:

PccardctlStatus:

ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=da console-setup/layoutcode?=dk
ProcEnviron:
 SHELL=/bin/bash
 LANG=da_DK.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-9.29-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-9-generic N/A
 linux-firmware 1.16
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-9-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/04/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.0E
dmi.board.name: WIM2180
dmi.board.vendor: MEDION
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: MEDION
dmi.chassis.version: A2040
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.0E:bd03/04/2008:svnMEDION:pnWIM2180:pvr20:rvnMEDION:rnWIM2180:rvrNotApplicable:cvnMEDION:ct10:cvrA2040:
dmi.product.name: WIM2180
dmi.product.version: 20
dmi.sys.vendor: MEDION

[chrisbuchholz (chrisbuchholz)]

I'm currently running Karmic Alpha 5 on my laptop, and the soundcard now seems to be fully supported. The only thing I've noticed is, that as default, sound was muted, and I couldn't just un-mute it - I had to go to the soundsettings and un-mute it from there.

[Martin Thoma (themoosemind)]

Did Line Out work? For my Medion MD 96630 it didn't (https://bugs.launchpad.net/ubuntu/+bug/413941)

[chrisbuchholz (chrisbuchholz)]

@Martin Thoma
Yes, line out does indeed work for me on alpha 5.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.