Ricoh IPSiO NX730N won't work on Ubuntu 8.10

Bug #299458 reported by ahfuji
4
Affects Status Importance Assigned to Milestone
Ubuntu
Fix Released
Undecided
Unassigned

Bug Description

$ lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10

I couldn't identify the package that causes the bug.

My printer (Ricoh IPSiO NX730N) won't print documents after upgrading from 8.04 to 8.10.
I usually use Ricoh ps driver Ver.3.0.1 (265 KB) on Ubuntu 8.04 which can be downloaded
from the following website.
http://support.ricoh.com/bbv2/html/dr_ut_d/ipsio/model/nx630/winxp/winxp.htm
http://support.ricoh.com/w/bb/pub_j/dr_ut_d/4100001/4100001007/V301/5121932/121932.exe

Actually the file (121932.exe) is a executable one for windows.
I extract .PPD from this file with using wine.
$ wine 121932.exe

And I can obtain the printer driver for NX730N, which is
121932/XP_VISTA/DISK1/RINX73N3.PPD .

By going to "System -> System management -> Printing,"
I apply this RINX73N3.PPD for Ricoh IPSiO NX730N printer.

In the above procedures, the printer surely worked on 8.04,
but it wouldn't after upgrading to 8.10.

Currently, there is no error log in /var/log/cups/error_log.

$ sudo cat /etc/cups/cupsd.conf
#
#
# Sample configuration file for the Common UNIX Printing System (CUPS)
# scheduler. See "man cupsd.conf" for a complete description of this
# file.
#

# Log general information in error_log - change "info" to "debug" for
# troubleshooting...
LogLevel warning

# Administrator user group...
SystemGroup lpadmin

# Only listen for connections from the local machine.
Listen localhost:631
Listen /var/run/cups/cups.sock

# Show shared printers on the local network.
Browsing Off
BrowseOrder allow,deny
BrowseAllow all
BrowseAddress @LOCAL

# Default authentication type, when authentication is required...
DefaultAuthType Basic

# Restrict access to the server...
<Location />
  Order allow,deny
</Location>

# Restrict access to the admin pages...
<Location /admin>
  Encryption Required
  Order allow,deny
</Location>

# Restrict access to configuration files...
<Location /admin/conf>
  AuthType Default
  Require user @SYSTEM
  Order allow,deny
</Location>

# Set the default printer/job policies...
<Policy default>
  # Job-related operations must be done by the owner or an administrator...
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>

  # All administration operations require an administrator to authenticate...
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>

  # All printer operations require a printer operator to authenticate...
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>

  # Only the owner or an administrator can cancel or authenticate a job...
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>

  <Limit All>
    Order deny,allow
  </Limit>
</Policy>

# modify to output print data image (date:2008/11/18 Tue.)
#FileDevice Yes

#
#

$ sudo tail /var/log/cups/access_log
localhost - - [18/Nov/2008:23:07:16 +0900] "GET /help/?TOPIC=Getting+Started&QUERY=queue&x=0&y=0 HTTP/1.1" 200 0 - -
localhost - - [18/Nov/2008:23:07:16 +0900] "GET /help/?TOPIC=Getting+Started&QUERY=queue&x=0&y=0 HTTP/1.1" 200 7896 - -
localhost - - [18/Nov/2008:23:07:25 +0900] "GET /help/?TOPIC=Getting+Started&QUERY=print+queue&x=0&y=0 HTTP/1.1" 200 0 - -
localhost - - [18/Nov/2008:23:07:25 +0900] "GET /help/?TOPIC=Getting+Started&QUERY=print+queue&x=0&y=0 HTTP/1.1" 200 22614 - -
localhost - - [18/Nov/2008:23:07:31 +0900] "GET /help/options.html?QUERY=queue HTTP/1.1" 200 0 - -
localhost - - [18/Nov/2008:23:07:31 +0900] "GET /help/options.html?QUERY=queue HTTP/1.1" 200 34467 - -
localhost - - [18/Nov/2008:23:07:33 +0900] "GET /help/options.html?QUERY=queue HTTP/1.1" 200 0 - -
localhost - - [18/Nov/2008:23:07:33 +0900] "GET /help/options.html?QUERY=queue HTTP/1.1" 200 34467 - -
localhost - - [18/Nov/2008:23:08:33 +0900] "GET /help/options.html?TOPIC=Getting+Started&QUERY=q%253A&x=0&y=0 HTTP/1.1" 200 0 - -
localhost - - [18/Nov/2008:23:08:33 +0900] "GET /help/options.html?TOPIC=Getting+Started&QUERY=q%253A&x=0&y=0 HTTP/1.1" 200 34276 - -

~$ LANG=C lpstat -tl
scheduler is running
system default destination: IPSiO_NX730N
device for IPSiO_Color_8100: socket://192.168.0.22:9100
device for IPSiO_NX730N: socket://192.168.0.21:9100
device for ipsionx730n: socket://192.168.0.21
IPSiO_Color_8100 accepting requests since Fri Nov 14 00:42:06 2008
IPSiO_NX730N accepting requests since Tue Nov 18 22:54:58 2008
ipsionx730n accepting requests since Fri Nov 14 01:03:19 2008
printer IPSiO_Color_8100 is idle. enabled since Fri Nov 14 00:42:06 2008
printer IPSiO_NX730N is idle. enabled since Tue Nov 18 22:54:58 2008
printer ipsionx730n is idle. enabled since Fri Nov 14 01:03:19 2008

$ ls | lpr

$ LANG=C lpstat -tl
scheduler is running
system default destination: IPSiO_NX730N
device for IPSiO_Color_8100: socket://192.168.0.22:9100
device for IPSiO_NX730N: socket://192.168.0.21:9100
device for ipsionx730n: socket://192.168.0.21
IPSiO_Color_8100 accepting requests since Fri Nov 14 00:42:06 2008
IPSiO_NX730N accepting requests since Tue Nov 18 23:52:48 2008
ipsionx730n accepting requests since Fri Nov 14 01:03:19 2008
printer IPSiO_Color_8100 is idle. enabled since Fri Nov 14 00:42:06 2008
printer IPSiO_NX730N now printing IPSiO_NX730N-0. enabled since Tue Nov 18 23:52:48 2008
 End of file inside dictionary
printer ipsionx730n is idle. enabled since Fri Nov 14 01:03:19 2008
IPSiO_NX730N-852 fujihara 47104 Tue Nov 18 23:52:48 2008

I also have Ricoh IPSiO Color 8100 printer and this one also won't work after upgrading to 8.10.

Revision history for this message
ahfuji (ahfuji) wrote :

Recently, Jaunty beta has been released. So, I decided to upgrade from Intrepid to check
whether the printer worked in Jaunty. Fortunately, it does works in Jaunty beta as well as
it did in Hardy.

Even though the cause of the bug is not found, this problem is solved with upgrading to Jaunty...

Changed in ubuntu:
status: New → Fix Released
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