ALSA hangs on shutdown - Intrepid Ibex on Dell Inspiron 1525

[pyjamashark]

On a fresh install of Ubuntu Intrepid Ibex on a Dell Inspiron 1525, the audio worked well. However after applying the first updates received (to linux-base files, kernel etc) audio no longer works. Whenever a sound should be played the speakers/ earphones only make a crackling sound. Also, the shutdown process hangs - this occurs at the line 'shutting down ALSA'

My current kernel (with non working audio) is 2.6.27-7-generic.

Any help or advice would be very much appreciated,

[pyjamashark (pyjamashark)]

hmmm, this looks like it might be related to https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/274995
I'm not sure if the problem is related to ALSA, pulseaudio, network or the kernel! AAaahh

[goto (gotolaunchpad)]

I have exactly the same problem. I did not do anything extraordinary. Am I allowed to set the status to 'confirmed'?

Mainboard: Gigabyte GA-MA78G-DS3H (rev. 1.0)
$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc Radeon HD 3200 Graphics
01:05.1 Audio device: ATI Technologies Inc RS780 Azalia controller
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
03:0e.0 FireWire (IEEE 1394): Texas Instruments TSB43AB23 IEEE-1394a-2000 Controller (PHY/Link)

$ uname -a
Linux xxx-desktop.local 2.6.27-7-generic #1 SMP Tue Nov 4 19:33:06 UTC 2008 x86_64 GNU/Linux

Any questions?

[pyjamashark (pyjamashark)]

Hey bugmenot - ja confirm it if you can - I also assigned the bug to Luke Yelavich who seems to know alot about this stuff. I hope he can help. So I managed to fix the shuting down issue using the following (taken from another post):

Edit /etc/init.d/alsa-utils FIXED this bug for me.
The solution of Juliano in the answer: https://answers.launchpad.net/ubuntu/+question/49799 works for me.
Intrepid shut down fine now.
Thanks very much.

Solution in the answer:
sudo gedit /etc/init.d/alsa-utils

The file opens in Gedit and around the line 353 you'll find the
instruction "stop)". Below this instruction you should add these two
instructions:

ifconfig wlan0 down
ifconfig eth0 down

So, the file should be this way:

stop)
ifconfig wlan0 down
ifconfig eth0 down
EXITSTATUS=0

However I am still having the sound issue.
Chao Joe

[pyjamashark (pyjamashark)]

Just to clarify the sound problem in system>preferences>sound - if I put all options on
autodetect and press 'test sound' I hear a crackling/static sort of
noise, the same if I change sound playback to ALSA or pulseaudio.
However if sound playback is changed to OSS I hear a perfect test tone.

I have tried the methods described here: HOWTO: PulseAudio Fixes
(distilled) - *Updated, Call For Testing!* -
http://ubuntuforums.org/showthread.php?t=866965 which it seems Luke
is involved with. Alas this has not helped at all.

I'm currently using a dell inspiron 1525 - the ones dell ship with
ubuntu preinstalled so I imagine this could potentially effect quite a
few ubuntu users!

[goto (gotolaunchpad)]

Hey, thanks for the help!
I can shut down now, and with OSS it works in fact fine, but why is this the case? I never installed OSS or something like this? Even a sudo dpkg-reconfigure linux-sound-base did not help.
Hopefully this will be fixed soon.

[pyjamashark (pyjamashark)]

Ok I know this sounds weird but I recently installed kubuntu ontop of the gnome distribution.
ie in the terminal I typed: sudo apt-get install kubuntu

once that had been installed I restarted the laptop and logged into kde. (I made kdm the default display manager)
And the sound worked perfectly in that environment.
What is even stranger is that when I logged into gnome again all my sound issues had been fixed there too.
Very strange.
Cheers,
joe

[goto (gotolaunchpad)]

This is really strange! Does the sound still work after removing kubuntu again? :D

[suhrawardi (jarra)]

In reply to bug report #296486, which seems to be a duplicate of this one.
Yes, it seems to be the same problem, although the shutdown process doesn't hang when shutting down.

I changed the system sound preferences to OSS, and that does enable audio at least for VLC player, but the system sounds like login and logout are still a very soft crackling.
So, that is only a partial workaround.

Thanks

[pyjamashark (pyjamashark)]

ja the shutdown thing is sorted, so in terms of the sounds as I said above installing kubuntu on top of gnome seemed to sort that out - how I have no idea. Not exactly a fix and quite a drastic work around.
But if this is really irritating you I would suggest trying that.
Cheers,
Joe
 ps haven't tried unistalling kubuntu - kind of like having both around

[suhrawardi (jarra)]

It's a bit of a drastic workaround. I rather don't install Kubuntu. Like gnome better.
But thanks!

Btw, also flash sound is still not working.

[pyjamashark (pyjamashark)]

well I still use gnome - what i would do is install kubuntu - then uninstall it using synaptic after the sound has started working! otherwise wait around until someone in the know works out a proper solution

[Luke Yelavich (themuso)]

 assignee ubuntu-audio

[goto (gotolaunchpad)]

Any news on this?

I just found this in my /var/log/messages:
Nov 21 14:26:37 x-desktop kernel: [ 16.821311] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
Nov 21 14:26:37 x-desktop kernel: [ 16.886865] HDA Intel 0000:01:05.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19
[...]
Nov 21 14:27:04 x-desktop pulseaudio[6074]: ltdl-bind-now.c: Failed to find original dlopen loader.
Nov 21 14:27:04 x-desktop pulseaudio[6076]: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
Nov 21 14:27:04 x-desktop pulseaudio[6076]: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
Nov 21 14:27:04 x-desktop kernel: [ 47.595881] hda-intel: Invalid position buffer, using LPIB read method instead.

On OSS (although I selected alsa) do many sounds not work (in different games), so I'd like to see this bug fixed. :$
If I can help, just say it! :)

[Daniel T Chen (crimsun)]

Please file separate bugs for the two issues in this report. I'm marking this one a duplicate of bug 274995, because it's the more serious one. As for the crackling, it's possibly a pulseaudio issue; need more info.

[goto (gotolaunchpad)]

I think those two issues have something to do with each other, because they were intruduced with the same update iirc.

Shall I really open a new bug report?

[Robb Topolski (funchords)]

@bugmenot,

I suggest a new bug report.

Bug 274995 is narrowing to an issue commonly seen during shutdown where 2-3 minute delays also sometimes occur. The crackling quality is usually not a symptom. Any fix for 274995 is unlikely to fix the crackling issue. Also, 274995 is a huge mess and introducing one more side issue to it would likely cause more harm than good.

You can certainly mention in a new bug report that you also suffered from the effects of 274995, but if you do, I suggest that you also mention that it is a different issue near resolution and the crackling sound is not fixed by it.

Thanks!

Robb Topolski

[goto (gotolaunchpad)]

I just found out that there are already a few entries about this bug, e.g. bug 288039.
There is also the solution (at least for me):
"alsamixer -Dhw" in a terminal and then set PCM from zero to something else (I set it to 100).
Hopefully this gets fixed soon, too. :)