No sound after update to intrepid on SiS AC97

Bug #291630 reported by Laurent GUERBY
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Anthony Noto

Bug Description

It looks like after an update to intrepid I lost completely sound on my machine (only beep works). Poking around it seems no kernel sound module is loaded at all, and /proc/asound doesn't even exist, no trace of audio/sound/snd in various system logs.

$ gnome-sound-properties
(gnome-sound-properties:5334): sound-properties-DEBUG: setting theme ubuntu
sound-properties-Message: Error running pipeline 'audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink': Failed to connect stream: Invalid argument [pulsesink.c(634): gst_pulsesink_prepare (): /GstPipeline:pipeline0/GstGConfAudioSink:gconfaudiosink0/GstBin:bin0/GstAutoAudioSink:autoaudiosink0/GstPulseSink:autoaudiosink0-actual-sink-pulse]
^C
$ ls -l /proc/as*
ls: ne peut accéder /proc/as*: Aucun fichier ou dossier de ce type
$ dmesg|grep -i sound
$ dmesg|grep -i audio
$ dmesg|grep -i snd
$ lspci
00:00.0 Host bridge: Silicon Integrated Systems [SiS] 741/741GX/M741 Host (rev 03)
00:01.0 PCI bridge: Silicon Integrated Systems [SiS] SiS AGP Port (virtual PCI-to-PCI bridge)
00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS963 [MuTIOL Media IO] (rev 25)
00:02.1 SMBus: Silicon Integrated Systems [SiS] SiS961/2 SMBus Controller
00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE]
00:02.7 Multimedia audio controller: Silicon Integrated Systems [SiS] AC'97 Sound Controller (rev a0)
00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f)
00:03.2 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller
00:04.0 Ethernet controller: Silicon Integrated Systems [SiS] SiS900 PCI Fast Ethernet (rev 90)
00:09.0 USB Controller: NEC Corporation USB (rev 43)
00:09.1 USB Controller: NEC Corporation USB (rev 43)
00:09.2 USB Controller: NEC Corporation USB 2.0 (rev 04)
01:00.0 VGA compatible controller: Silicon Integrated Systems [SiS] 661/741/760 PCI/AGP or 662/761Gx PCIE VGA Display Adapter
$ lspci -n
00:00.0 0600: 1039:0741 (rev 03)
00:01.0 0604: 1039:0003
00:02.0 0601: 1039:0963 (rev 25)
00:02.1 0c05: 1039:0016
00:02.5 0101: 1039:5513
00:02.7 0401: 1039:7012 (rev a0)
00:03.0 0c03: 1039:7001 (rev 0f)
00:03.1 0c03: 1039:7001 (rev 0f)
00:03.2 0c03: 1039:7002
00:04.0 0200: 1039:0900 (rev 90)
00:09.0 0c03: 1033:0035 (rev 43)
00:09.1 0c03: 1033:0035 (rev 43)
00:09.2 0c03: 1033:00e0 (rev 04)
01:00.0 0300: 1039:6330
$ lsmod|grep snd
$ lsmod|grep sound
$

Revision history for this message
Anthony Noto (angusthefuzz) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

Additionally, please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :

1.

$ uname -a
Linux corbiere 2.6.25-2-386 #1 Tue Sep 30 14:47:35 UTC 2008 i686 GNU/Linux

2. dmesg.log attached

3. lspci-vvnn.log attached

Additionaly: as I said in my first message /proc/asound doesn't exist on my machine and no sound related kernel module seem to be loaded, just like if my motherboard (ASROCK K7S41GX, a bit old not that uncommon) integrated soundcard became unknown as a sound card to intreprid.

Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :
Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :
Download full text (4.4 KiB)

Now that I check the kernel version is wrong. apt-get update/dist-upgrade did nothing, no update in update-manager.

# apt-cache policy linux-image
linux-image:
  Installé : (aucun)
  Candidat : 2.6.27.7.11
 Table de version :
     2.6.27.7.11 0
        500 http://ftp.u-picardie.fr intrepid/main Packages

So I did

# apt-get install linux-image
Lecture des listes de paquets... Fait
Construction de l'arbre des dépendances
Lecture des informations d'état... Fait
Les paquets suivants ont été installés automatiquement et ne sont plus nécessaires :
  language-support-writing-en language-support-writing-fr language-support-translations-en openoffice.org-hyphenation-en-us thunderbird-locale-en-gb language-support-en language-support-fr
  linux-image-2.6.20-16-386 openoffice.org-thesaurus-en-au openoffice.org-hyphenation openoffice.org-thesaurus-en-us linux-restricted-modules-2.6.20-16-386 openoffice.org-l10n-en-gb
  openoffice.org-l10n-en-za openoffice.org-help-en-gb openoffice.org-help-en-us
Veuillez utiliser « apt-get autoremove » pour les supprimer.
Les paquets supplémentaires suivants seront installés :
  linux-firmware linux-image-2.6.27-7-generic linux-image-generic
Paquets suggérés :
  linux-doc-2.6.27 linux-source-2.6.27
Les NOUVEAUX paquets suivants seront installés :
  linux-firmware linux-image linux-image-2.6.27-7-generic linux-image-generic
0 mis à jour, 4 nouvellement installés, 0 à enlever et 0 non mis à jour.
Il est nécessaire de prendre 26,8Mo dans les archives.
Après cette opération, 102Mo d'espace disque supplémentaires seront utilisés.
Souhaitez-vous continuer [O/n] ?
Réception de : 1 http://security.ubuntu.com intrepid-security/main linux-image-2.6.27-7-generic 2.6.27-7.15 [23,4MB]
Réception de : 2 http://ftp.u-picardie.fr intrepid/main linux-firmware 1.2 [3365kB]
Réception de : 3 http://ftp.u-picardie.fr intrepid/main linux-image-generic 2.6.27.7.11 [2802B]
Réception de : 4 http://ftp.u-picardie.fr intrepid/main linux-image 2.6.27.7.11 [2792B]
26,8Mo réceptionnés en 38s (688ko/s)
Sélection du paquet linux-image-2.6.27-7-generic précédemment désélectionné.
(Lecture de la base de données... 188796 fichiers et répertoires déjà installés.)
Dépaquetage de linux-image-2.6.27-7-generic (à partir de .../linux-image-2.6.27-7-generic_2.6.27-7.15_i386.deb) ...
Done.
Sélection du paquet linux-firmware précédemment désélectionné.
Dépaquetage de linux-firmware (à partir de .../linux-firmware_1.2_all.deb) ...
Sélection du paquet linux-image-generic précédemment désélectionné.
Dépaquetage de linux-image-generic (à partir de .../linux-image-generic_2.6.27.7.11_i386.deb) ...
Sélection du paquet linux-image précédemment désélectionné.
Dépaquetage de linux-image (à partir de .../linux-image_2.6.27.7.11_i386.deb) ...
Paramétrage de linux-image-2...

Read more...

Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :

Ok after reboot I have the right uname :

# uname -a
Linux corbiere 2.6.27-7-generic #1 SMP Thu Oct 30 04:18:38 UTC 2008 i686 GNU/Linux

And playing sound is working.

Now I've no idea why the linux-image package was not upgraded, up to date showed in update-manager and I had to apt-get install linux-image. On another machine I did not have this issue.

Revision history for this message
Laurent GUERBY (laurent-guerby) wrote :

The problem was linux-image not installed during update, fix easy enough

Changed in linux:
status: Incomplete → Invalid
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