Asus M50VM-DVD doesn't mount and can not be ejected

[Gilles Teisseire]

Description: Ubuntu 8.10
Release: 8.10

Hi,

I'm running intrepid AMD64 on a Asus M50VM-AS010C, with daily updates.
It works fine except one issue with DVD drive.

First disk inserted works well (can read or browse, and eject)
Second one, doesn't mount and can not be ejected.
The drive sound turning at high speed.
Attempt to mount (by nautilus or from terminal) gives same answer: no media detected.
The only way to get the disk back is to reboot system.

I've found a fix from ubuntu forum
http://ubuntuforums.org/showthread.php?t=921556

The fix consist of turning SATA mode from enhanced to IDE compatible in bios menu.
What worry me is that this options is given from the bios for compatibility with OS non supporting SATA drives (like W2000 as it is written in bios help!!).
So, i'd like to find another way to make it works well.

Thanks for helping

from lspci -v:

00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) (prog-if 01)
 Subsystem: ASUSTeK Computer Inc. Device 1897
 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 2295
 I/O ports at b000 [size=8]
 I/O ports at ac00 [size=4]
 I/O ports at a880 [size=8]
 I/O ports at a800 [size=4]
 I/O ports at a480 [size=32]
 Memory at f9fff000 (32-bit, non-prefetchable) [size=2K]
 Capabilities: [80] Message Signalled Interrupts: Mask- 64bit- Queue=0/4 Enable+
 Capabilities: [70] Power Management version 3
 Capabilities: [a8] SATA HBA <?>
 Capabilities: [b0] PCIe advanced features <?>
 Kernel driver in use: ahci
 Kernel modules: ahci

from lshw -class disk:

  *-disk
       description: ATA Disk
       product: Hitachi HTS54323
       vendor: Hitachi
       physical id: 0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: FB4O
       serial: 080820FB0440LEGGT12A
       size: 298GiB (320GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=6860e0c3
  *-cdrom
       description: DVD-RAM writer
       product: DVDRAM GSA-T50N
       vendor: HL-DT-ST
       physical id: 1
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: RR04
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

from fstab:

/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0

[Julien Aubin (gojulgarbmail)]

Same problem there under KDE.

Kubuntu release 8.10. Looks like a problem in HAL.

My lshw -class disk :
  *-disk:0
       description: ATA Disk
       product: ST3200820AS
       vendor: Seagate
       physical id: 0
       bus info: scsi@2:0.0.0
       logical name: /dev/sda
       version: 3.AA
       serial: 9QE32LBZ
       size: 186GiB (200GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=000bdffa
  *-disk:1
       description: ATA Disk
       product: ST3320620AS
       vendor: Seagate
       physical id: 1
       bus info: scsi@3:0.0.0
       logical name: /dev/sdb
       version: 3.AA
       serial: 9QF5S32Q
       size: 298GiB (320GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=0003afb2
  *-cdrom:0
       description: DVD reader
       product: DVD-E616A3T
       vendor: ASUS
       physical id: 0
       bus info: scsi@4:0.0.0
       logical name: /dev/cdrom1
       logical name: /dev/dvd1
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: 1.01
       capabilities: removable audio dvd
       configuration: ansiversion=5 status=nodisc
  *-cdrom:1
       description: DVD-RAM writer
       product: DRW-1814BLT
       vendor: ASUS
       physical id: 1
       bus info: scsi@5:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/scd1
       logical name: /dev/sr1
       version: 1.04
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

[Romain THEVENON (romain-thevenon)]

Same problem on my laptop : ASUS M51VR-AS039C (Kubuntu 8.10)

My lshw -class disk :
  *-disk
       description: ATA Disk
       product: WDC WD3200BEVT-2
       vendor: Western Digital
       physical id: 0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: 11.0
       serial: WD-WXE408EK7905
       size: 298GiB (320GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=8d1c393d
  *-cdrom
       description: DVD-RAM writer
       product: DVDRAM GSA-T50N
       vendor: HL-DT-ST
       physical id: 1
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: RR04
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

[Tim Harris (timharris777)]

Same thing happening here with Intrepid and Asus M50vm-b1 in enhanced mode. Did not try compatible mode as that shouldn't have to be disabled. I can't even install Intrepid because the dvd drive spins up and stops responding about 75 percent of the way through the install. I am then asked to please insert the cd. It is still spinned up in the drive. I then have to restart the computer for the dvd drive to work again.

[francois (gulp)]

I have the same problems on asus g50v but i can boot on live cd and usr it!!!!!!

in gnome when i insert a cd/dvd it work ten secondes . the dvd drive spins up and stops responding.

I have to restart the computer for the dvd drive work again

[Iudo (iudozz)]

The same problem is happening with my laptop Asus M50vm-b2 on kubuntu intrepid (2.26.27-generic)... The drive works properly only with the BIOS setting on "compatible", but with this setting the system is slower (this is a big problem) and MS Vista doesn't boot (and this only in rare occasions is a problem).
Any chance to fix this bug?

Thank You

[zerocool87 (zeroc87)]

the Same problem for me with Asus PRO58VM

[marcus905 (marcus90)]

Same here with Asus M51Va-AP063C

[lelebart (lelebart)]

the Same problem for me with Asus PRO58VM on Ubunto 8.10 and Kubuntu 8.10

[Eljo (eljo)]

Same problem for me with Asus F80L-4P007C and Ubuntu 8.10

lshw -class disk :
  *-cdrom
       description: DVD-RAM writer
       product: DVDRAM GSA-T50N
       vendor: HL-DT-ST
       physical id: 1
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: RR04
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

lspci -v :
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 04) (prog-if 01)
 Subsystem: ASUSTeK Computer Inc. Device 17b7
 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 218
 I/O ports at e880 [size=8]
 I/O ports at e800 [size=4]
 I/O ports at e480 [size=8]
 I/O ports at e400 [size=4]
 I/O ports at e080 [size=32]
 Memory at feaff800 (32-bit, non-prefetchable) [size=2K]
 Capabilities: <access denied>
 Kernel driver in use: ahci
 Kernel modules: ahci

[Peter Klotz (peter-klotz)]

This seems to be a firmware issue with the HL-DT-ST GSA-T50N SATA DVD drive (firmware revision RR04).

Please see this linux-ide thread for reference:

http://marc.info/?l=linux-ide&m=123036943617718&w=2

Hitachi LG does not offer firmware updates to end customers, only to manufacturers (http://www.hlds.co.jp/e_HLDS/faq.jsp).

I tried to obtain a firmware upgrade from Asus but failed.

Switching from "Enhanced" (AHCI) to "Compatible" in the BIOS fixes the problem but disables eSATA hotplugging. So this is not always a viable option.

[Gilles Teisseire (gilles-teisseire1)]

hi!

Since last message of Peter klotz, I've tried to find firmware update on the net...not found yet.
Is there someone here with better news?

[Eljo (eljo)]

I confirm that switching from "Enhanced" (AHCI) to "Compatible" in the BIOS fixes the problem, as Peter Klotz suggested.
And no matter for me if eSATA hotplugging is disabled.

[zerocool87 (zeroc87)]

are there any news?

[zerocool87 (zeroc87)]

I tried to switch to Compatible but it's the same.the DvdRom doesn't Mount

[marcus905 (marcus90)]

Asus replaces these drives under warranty. I'm still trying, however
to get an updater. Rev RR07 fixes this, and it's the one that came
with the drive that asus sent me back for my laptop.

On Mon, Feb 16, 2009 at 11:40 PM, zerocool87 <email address hidden> wrote:
> I tried to switch to Compatible but it's the same.the DvdRom doesn't
> Mount
>
> --
> Asus M50VM-DVD doesn't mount and can not be ejected
> https://bugs.launchpad.net/bugs/289261
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Marcus905
Katharine Hepburn - "Life is hard. After all, it kills you."

[Gilles Teisseire (gilles-teisseire1)]

Hi Marcus!

How did you managed to get a new drive?
The laptop is sold with vista, is it affected by the bug?
If there is a bug with vista, can you give me details to send to Asus
(I've dropped Vista, and don't like to reinstall it...)
If not, how can you use warranty for an OS not supported?
Did you send your laptop or just the drive?

Thanks for your answer.

Gilles

marcus905 a écrit :
> Asus replaces these drives under warranty. I'm still trying, however
> to get an updater. Rev RR07 fixes this, and it's the one that came
> with the drive that asus sent me back for my laptop.
>
> On Mon, Feb 16, 2009 at 11:40 PM, zerocool87 <email address hidden> wrote:
>
>> I tried to switch to Compatible but it's the same.the DvdRom doesn't
>> Mount
>>
>> --
>> Asus M50VM-DVD doesn't mount and can not be ejected
>> https://bugs.launchpad.net/bugs/289261
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>>
>
>
>

[marcus905 (marcus90)]

On Wed, Feb 18, 2009 at 6:03 PM, Gilles Teisseire
<email address hidden> wrote:
> Hi Marcus!
>
> How did you managed to get a new drive?

I told asus that this drive freezed sometimes with some discs.

> The laptop is sold with vista, is it affected by the bug?

To a lesser extent than linux. Better explained in the thread Peter
Klotz pointed to, in the linux-ide ml.

> If there is a bug with vista, can you give me details to send to Asus
> (I've dropped Vista, and don't like to reinstall it...)

Mentioned a couple lines before.

> If not, how can you use warranty for an OS not supported?

Warrant is related to hardware, it doesn't depend from software. If
you like i can share the documents concerning my warranty, in Italian
however.

> Did you send your laptop or just the drive?

Asus wanted the entire laptop to be RMAed, but after a couple times
that I said that I needed my laptop, they agreed to just RMA the
drive.

> Thanks for your answer.
>
> Gilles
>
>
> marcus905 a écrit :
>> Asus replaces these drives under warranty. I'm still trying, however
>> to get an updater. Rev RR07 fixes this, and it's the one that came
>> with the drive that asus sent me back for my laptop.
>>
>> On Mon, Feb 16, 2009 at 11:40 PM, zerocool87 <email address hidden> wrote:
>>
>>> I tried to switch to Compatible but it's the same.the DvdRom doesn't
>>> Mount
>>>
>>> --
>>> Asus M50VM-DVD doesn't mount and can not be ejected
>>> https://bugs.launchpad.net/bugs/289261
>>> You received this bug notification because you are a direct subscriber
>>> of the bug.
>>>
>>>
>>
>>
>>
>
> --
> Asus M50VM-DVD doesn't mount and can not be ejected
> https://bugs.launchpad.net/bugs/289261
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Marcus905
Fred Allen - "California is a fine place to live - if you happen to
be an orange."

[Gilles Teisseire (gilles-teisseire1)]

Thanks a lot!!

I'm going to try it, I hope it will work as fine as you...

Gilles

marcus905 a écrit :
> On Wed, Feb 18, 2009 at 6:03 PM, Gilles Teisseire
> <email address hidden> wrote:
>
>> Hi Marcus!
>>
>> How did you managed to get a new drive?
>>
>
> I told asus that this drive freezed sometimes with some discs.
>
>
>> The laptop is sold with vista, is it affected by the bug?
>>
>
> To a lesser extent than linux. Better explained in the thread Peter
> Klotz pointed to, in the linux-ide ml.
>
>
>> If there is a bug with vista, can you give me details to send to Asus
>> (I've dropped Vista, and don't like to reinstall it...)
>>
>
> Mentioned a couple lines before.
>
>
>> If not, how can you use warranty for an OS not supported?
>>
>
> Warrant is related to hardware, it doesn't depend from software. If
> you like i can share the documents concerning my warranty, in Italian
> however.
>
>
>> Did you send your laptop or just the drive?
>>
>
> Asus wanted the entire laptop to be RMAed, but after a couple times
> that I said that I needed my laptop, they agreed to just RMA the
> drive.
>
>
>> Thanks for your answer.
>>
>> Gilles
>>
>>
>> marcus905 a écrit :
>>
>>> Asus replaces these drives under warranty. I'm still trying, however
>>> to get an updater. Rev RR07 fixes this, and it's the one that came
>>> with the drive that asus sent me back for my laptop.
>>>
>>> On Mon, Feb 16, 2009 at 11:40 PM, zerocool87 <email address hidden> wrote:
>>>
>>>
>>>> I tried to switch to Compatible but it's the same.the DvdRom doesn't
>>>> Mount
>>>>
>>>> --
>>>> Asus M50VM-DVD doesn't mount and can not be ejected
>>>> https://bugs.launchpad.net/bugs/289261
>>>> You received this bug notification because you are a direct subscriber
>>>> of the bug.
>>>>
>>>>
>>>>
>>>
>>>
>> --
>> Asus M50VM-DVD doesn't mount and can not be ejected
>> https://bugs.launchpad.net/bugs/289261
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>>
>
>
>

[zerocool87 (zeroc87)]

hi marcus.can you explaine me what i have to do?also in italian(i'm italian)
thanks

[marcus905 (marcus90)]

Procedura RMA di asus. Mandagli un email col form sul sito di
supporto. Poi ti diranno loro. Riporta come problema il fatto che si
blocca nel tentativo di leggere i dischi che gli inserisci.

This is a bit offtopic here. If you need the translation I'll be happy
to do it. If I could not say that here please feel free to delete or
edit as necessary.

On Wed, Feb 18, 2009 at 9:33 PM, zerocool87 <email address hidden> wrote:
> hi marcus.can you explaine me what i have to do?also in italian(i'm italian)
> thanks
>
> --
> Asus M50VM-DVD doesn't mount and can not be ejected
> https://bugs.launchpad.net/bugs/289261
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Marcus905
Emo Philips - "I was the kid next door's imaginary friend."

[zerocool87 (zeroc87)]

thanks.I don't want to send it for warranty because I need my laptop for university.t.there isn't another method?

[marcus905 (marcus90)]

Sto provando a farmi mandare un aggiornamento di firmware RR04->RR07.
Io ora ho l'RR07 che non ha questi problemi.

On Wed, Feb 18, 2009 at 10:24 PM, zerocool87 <email address hidden> wrote:
> thanks.I don't want to send it for warranty because I need my laptop for
> university.t.there isn't another method?
>
> --
> Asus M50VM-DVD doesn't mount and can not be ejected
> https://bugs.launchpad.net/bugs/289261
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Marcus905
Katharine Hepburn - "Life is hard. After all, it kills you."

[zerocool87 (zeroc87)]

come fai a sapere che firmware hai?

how can I do to know the firmware version?

[zerocool87 (zeroc87)]

I have the rr04
ho la RR04

[Iudo (iudozz)]

Grandi ragazzi!
Marcus, sto cercando notizie di questo aggiornamento firmware da molto tempo. Ti prego fammi sapere non appena hai novita'... e se posso darti una mano ,non hai che da dirmi come. Grazie!

--
Great guys!
Marcus, I'm looking for news about this firmware update since long time ago. Please let me know any news about that.... and if I can give help, you've only to ask. Thank you!

[Peter Klotz (peter-klotz)]

Finally I replaced my Hitachi/LG GSA-T50N with a Samsung SN-S083B drive. The bezel is compatible so it sums up to removing two screws and paying EUR 28,00.

After the drive installation I upgraded its firmware to the newest version (SB01) that can be downloaded from http://www.samsungodd.com/.

The drive works perfectly and passes all tests that the Hitachi/LG model failed.

It is disappointing that Asus Germany is unwilling to recognize the severity of this problem. A simple download could have fixed this issue faster and cheaper.

I also find it strange that the drive manufacturer Hitachi/LG does not offer any support for its drive although it is obviously not working correctly.

[Gilles Teisseire (gilles-teisseire1)]

Hi,

I've send a mail to asus about the dvd issue.
They send me a RMA number and the problem seems to be recognized by asus
france.
I'm now trying to obtain agreement to send only the drive as Marcus did
in Italia.

I'll report here the results...

Peter Klotz a écrit :
> Finally I replaced my Hitachi/LG GSA-T50N with a Samsung SN-S083B drive.
> The bezel is compatible so it sums up to removing two screws and paying
> EUR 28,00.
>
> After the drive installation I upgraded its firmware to the newest
> version (SB01) that can be downloaded from http://www.samsungodd.com/.
>
> The drive works perfectly and passes all tests that the Hitachi/LG model
> failed.
>
> It is disappointing that Asus Germany is unwilling to recognize the
> severity of this problem. A simple download could have fixed this issue
> faster and cheaper.
>
> I also find it strange that the drive manufacturer Hitachi/LG does not
> offer any support for its drive although it is obviously not working
> correctly.
>
>

[Johnathon (kirrus)]

This doesn't sound like a problem with Ubuntu, but rather one with the hardware. Can you confirm if that is the case?

[zerocool87 (zeroc87)]

I don't think because with Vista there isn't any problem.Only with Linux there is the problem

[Christopher Blackmon (ckblackm)]

I don't have a problem with this in Windows Vista.

[Johnathon (kirrus)]

Ok, Confirming bug.

Can you try this?
    * On power on, press 'Escape' to get the Grub boot menu
    * Add the following kernel command line parameters at the end

break=top, modprobe ide_generic all_generic_ide=1

    * To do this press e to edit then go down to kernel and press e again. When done adding press ESC to go back and then b to boot with this option.

Let me know if that helps or not.

(It's from: https://wiki.ubuntu.com/DebuggingIDEIssues)

[zerocool87 (zeroc87)]

I try now

[Gilles Teisseire (gilles-teisseire1)]

I confirm, It seems to be a problem with firmware version of the drive.
Looking around the net for a fix I've found windows users with the same
issue.
Asus change the firmware of the drive by RMA.
Unfortunately they don't put the new firmware on their download page...

Johnathon a écrit :
> This doesn't sound like a problem with Ubuntu, but rather one with the
> hardware. Can you confirm if that is the case?
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
>

[Gilles Teisseire (gilles-teisseire1)]

Issue on windows:

http://www.sevenforums.com/drivers/1819-dvd-drive-problem.html

[zerocool87 (zeroc87)]

It is a very temporary solution.It works only one time.The first time I insert a cd/dvd it mounts but if I eject and then I try to insert it doesn't mount and doesn't eject.I have to reboot Pc to eject Cd

[zerocool87 (zeroc87)]

maybe windows seven doesn't have the correct driver .with vista I don't have any problem

[zerocool87 (zeroc87)]

this the log of dmesg

[ 218.190039] ata2.00: qc timeout (cmd 0xa0)
[ 218.190067] ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[ 218.190076] ata2.00: irq_stat 0x40000001
[ 218.190089] ata2.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
[ 218.190093] cdb 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
[ 218.190098] res 51/24:03:00:00:00/00:00:00:00:00/a0 Emask 0x5 (timeout)
[ 218.190109] ata2.00: status: { DRDY ERR }
[ 218.190120] ata2: hard resetting link
[ 223.590097] ata2: link is slow to respond, please be patient (ready=0)
[ 228.230099] ata2: COMRESET failed (errno=-16)
[ 228.230121] ata2: hard resetting link
[ 233.622577] ata2: link is slow to respond, please be patient (ready=0)
[ 238.242593] ata2: COMRESET failed (errno=-16)
[ 238.242611] ata2: hard resetting link
[ 243.632610] ata2: link is slow to respond, please be patient (ready=0)
[ 273.260106] ata2: COMRESET failed (errno=-16)
[ 273.260125] ata2: limiting SATA link speed to 1.5 Gbps
[ 273.260132] ata2: hard resetting link
[ 278.272637] ata2: COMRESET failed (errno=-16)
[ 278.272645] ata2: reset failed, giving up
[ 278.272648] ata2.00: disabled
[ 278.272658] ata2: hard resetting link
[ 283.660133] ata2: link is slow to respond, please be patient (ready=0)
[ 288.280108] ata2: COMRESET failed (errno=-16)
[ 288.280126] ata2: hard resetting link
[ 293.670139] ata2: link is slow to respond, please be patient (ready=0)
[ 298.290103] ata2: COMRESET failed (errno=-16)
[ 298.290121] ata2: hard resetting link
[ 303.700109] ata2: link is slow to respond, please be patient (ready=0)
[ 333.350076] ata2: COMRESET failed (errno=-16)
[ 333.350097] ata2: hard resetting link
[ 338.380086] ata2: COMRESET failed (errno=-16)
[ 338.380104] ata2: reset failed, giving up
[ 338.380125] ata2: EH complete

[marcus905 (marcus90)]

It's a firmware bug. In windows you have to mess so hard with this
device until it sends a Unit Busy SCSI result, then windows asks for a
Test Unit Ready and the device locks up. It is fixed in the rev R?05
(?=Digit changes depending on OEM) and later. I, presently, after
having RMAed the drive, am at the rev RR07 and thus not suffering
anymore of this bug in the firmware. Possible temporary fix on ubuntu
is to make a scsi_quirks.h file in the kernel where if a device
matches a specified pattern the command linux sends to the device are
substituted with working alternatives, or ignored altogether.

On Mon, Feb 23, 2009 at 10:52 PM, Johnathon <email address hidden> wrote:
> Ok, Confirming bug.
>
> Can you try this?
>    * On power on, press 'Escape' to get the Grub boot menu
>    * Add the following kernel command line parameters at the end
>
> break=top, modprobe ide_generic all_generic_ide=1
>
>    * To do this press e to edit then go down to kernel and press e
> again. When done adding press ESC to go back and then b to boot with
> this option.
>
> Let me know if that helps or not.
>
> (It's from: https://wiki.ubuntu.com/DebuggingIDEIssues)
>
> ** Changed in: linux (Ubuntu)
> Sourcepackagename: None => linux
>       Status: Incomplete => Confirmed
>
> --
> Asus M50VM-DVD doesn't mount and can not be ejected
> https://bugs.launchpad.net/bugs/289261
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Marcus905
Fran Lebowitz - "You're only has good as your last haircut."

[Guillermo Belli (glock24)]

marcus905, may I ask where did you get the firmware update? I don't seem to find it anywhere. This bug makes the drive unusable with AHCI.

[xblack86 (camilli-marco)]

new firmware RR07 for gsa-t50n
http://files.rpc1.org/index.php?act=view&id=5619

xblack86

[Iudo (iudozz)]

Thank you so much xblack86!
Only one question, where did you get it? I've searched really a lot for this FW but without any success...

[Iudo (iudozz)]

OK!

I installed the firmware linked in xblack86 post and everithing works fine now also with the BIOS option set to "Ehanched". I didn't stress intensively the device yet, but I burned a couple of DVDs and mount/read/umount about 10 different cd/dvd without any problem. Before the update I wasn't able neither to mount a single cd/dvd without freeze the device.

So, problem solved! Thank you xblack86 and thank you marcus905 for the support.

[George (slinkygn)]

I am having the same problem, with one difference: my G50Vt has the GSA-T50L drive, not T50N. I can't find any bit of difference in the specs. (Maybe the T50N doesn't have LightScribe?) Firmware version is SR04.

Asus has been *no* help, sadly. I'm hoping to find a way to get the T50N firmware to work on it; I'd happily give up LightScribe to have a working drive.

[marcus905 (marcus90)]

You can backup the firmware of your drive and put the rr07 normally on it,
losing lightscribe...

On Jun 24, 2009 8:30 PM, "slinkygn" <email address hidden> wrote:

I am having the same problem, with one difference: my G50Vt has the GSA-
T50L drive, not T50N. I can't find any bit of difference in the specs.
(Maybe the T50N doesn't have LightScribe?) Firmware version is SR04.

Asus has been *no* help, sadly. I'm hoping to find a way to get the
T50N firmware to work on it; I'd happily give up LightScribe to have a
working drive.

-- Asus M50VM-DVD doesn't mount and can not be ejected
https://bugs.launchpad.net/bugs/289261 You ...

[dalibor (daliborx1)]

Please,
have you got backup the old firmware RR04. Please, send it to me. Thanks

[dalibor (daliborx1)]

My email <email address hidden>

[marcus905 (marcus90)]

No, I havent got the RR04 backup. There is however a RR07 manufacturer
update at files.rpc1.org

On Tue, Sep 1, 2009 at 9:38 PM, dalibor<email address hidden> wrote:
> My email <email address hidden>
>
> --
> Asus M50VM-DVD doesn't mount and can not be ejected
> https://bugs.launchpad.net/bugs/289261
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Marcus905

Pablo Picasso - "Computers are useless. They can only give you
answers." - http://www.brainyquote.com/quotes/authors/p/pablo_picasso.html

[nbo10 (jmdensmore)]

I have a x83vm with the same problem. The bios options fixed the issue but I would like to use the esata port. I DL the new firmware from rpc1. How do I install the furmware under ubuntu? Do I have to use virtualbox and windows to install the firmware? Thanks

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.