picture but no sound when playing divx.

[aliali47]

Downloaded an avi codec to play divx films. It plays the film but with no sound. Ubuntu hardy heron. Don't know what the name of the codec is. Installed the first one from the list of 3 it gave me.

ProblemType: Bug
Architecture: i386
Date: Sat Oct 25 13:17:19 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/totem-gstreamer
Package: totem-gstreamer 2.22.1-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: totem
Uname: Linux 2.6.24-19-generic i686

[Anthony Noto (angusthefuzz)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .