Intrepid Ibex hangs when shutting down or restarting...

[Regular User]

The machine is an HP dv2000 (specifically a dv2423la). I didn't have this issue in any other ubuntu release until now.

Intrepid Ibex RC hangs when shutting down or restarting (in the shutting down part) for a few minutes. A black screen appears with what seems to be a prompt (but isn't) in the upper left corner of the screen. When I change the tty the process where it seems to hang is "shutting down ALSA...". After a few minutes the "Stopping bluetooth" appears and everything goes on as normal.

With boot-up manager I tried to locate the shutdown script that has something to do with bluetooth to deactivate it (since I don't use it) and check if the hanging still occurred but didn't find it. UPDATE: I don't know why I'm looking a bluetooth script if the problem is when shutting down ALSA. My bad.

UPDATE: in the tty with the "prompt", when the shutting down process is resumed a message that reads "acpid: exiting". I dunno what is the connection.

[Jeremy Hicks (jeremy-hicks)]

I'm also getting the "acpid exiting" hang. Is this a different bug? It sure seems to be. I'm running an Acer Aspire 5602 WLMi.

[FredBezies (fredbezies-deactivatedaccount)]

I think I close it too soon as a duplicate. Could be an acpid bug.

Sorry :(

[Anu de Deus (anuofgod-deactivatedaccount)]

I got this bug in a Toshiba Tecra M5389 (Ubu 8.10 AMD64), my colleague got it in a generic desktop with a PIII processor.
I've seen thousands of reports all over the web, this should be treated with maximum urgency, and it looks very serious to me.

[Regular User (dot.ru)]

@Fred, it seems to be a duplicate, I've been following the other thread and it is the same problem, apparently.

@Anu: Yep, this bug is affecting a wide range of people.

[Jeremy Hicks (jeremy-hicks)]

Does the other bug have anything to do with "acpid: exiting" showing
up after trying to reboot? It will hang like this for a while and then
the reboot will happen.

On Fri, Nov 7, 2008 at 7:28 AM, rpgmaker <email address hidden> wrote:
> @Fred, it seems to be a duplicate, I've been following the other thread
> and it is the same problem, apparently.
>
> @Anu: Yep, this bug is affecting a wide range of people.
>
> --
> Intrepid Ibex hangs when shutting down or restarting...
> https://bugs.launchpad.net/bugs/288863
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in acpid: New
> Status in "acpi" source package in Ubuntu: New
> Status in "alsa-driver" source package in Ubuntu: New
>
> Bug description:
> The machine is an HP dv2000 (specifically a dv2423la). I didn't have this issue in any other ubuntu release until now.
>
> Intrepid Ibex RC hangs when shutting down or restarting (in the shutting down part) for a few minutes. A black screen appears with what seems to be a prompt (but isn't) in the upper left corner of the screen. When I change the tty the process where it seems to hang is "shutting down ALSA...". After a few minutes the "Stopping bluetooth" appears and everything goes on as normal.
>
> With boot-up manager I tried to locate the shutdown script that has something to do with bluetooth to deactivate it (since I don't use it) and check if the hanging still occurred but didn't find it. UPDATE: I don't know why I'm looking a bluetooth script if the problem is when shutting down ALSA. My bad.
>
> UPDATE: in the tty with the "prompt", when the shutting down process is resumed a message that reads "acpid: exiting". I dunno what is the connection.
>

[Tanino Rulez (tanino87)]

try this.. ;) http://taninorulez.wordpress.com/2008/11/08/arrestoriavvio-infinito-o-non-completo-con-ubuntu-intrepid-ibex-810/

[lbcongo (adam-lintzfamily)]

This is also affecting one of my machines (amd64). Upon shutdown/restart, shutdown sequence appears to 'hang', goes to a blank screen (flashing cursor in upper left corner of screen), after 2-3 minutes displays message 'acpid Exiting.', then procedes to shutdown/reboot normally.

Are there any logs or system info I can provide to aide in discovering/fixing problem?

@Tanino Rulez, tried instructions in your post with no success. Thanks, though.

[lbcongo (adam-lintzfamily)]

Just another note: if I switch to a non X session (e.g. TTY1) during shutdown, it appears to be 'hanging' during 'Shutting down ALSA...'

[Gil Blumberg (gilblumberg)]

Exact same here on Compaq nx5000. Never occured on other versions of Ubuntu

[Brion Swanson (brions)]

I do not believe this is a duplicate bug. The workarounds in the duplicate do not work to solve the 'acpi: exiting' message and my computer never completes the shutdown or reboot even if left alone for a full day.

The linked duplicate bug can be "fixed" by linking the /etc/init.d/NetworkManager to /etc/rc0.d/K40NetworkManager and /etc/rc6.d/K40NetworkManager, but that does not eliminate the hang for me - simply moves it past the ALSA issue.

I think this should be unmarked as duplicate.

[Robb Topolski (funchords)]

I concur that this is not a duplicate, FWIW.

My read of this (288863) bug is that the failure mode is that the computer fails to shut down, the last thing displayed is "acpid exiting."

The "hang" in 274995 isn't a hang but a long delay (about 2.5 minutes). The hang in the reports involving "acpid exiting" seems endless.

[Luke Yelavich (themuso)]

Will remove the duplicate marking then.

 duplicate no

[Ingmar Schneider (i-schneider-bio)]

Got the same problem on my Acer Extensa 3000 WLMi here, since I upgraded to intrepid.
The system gets stuck while rebooting/shutting down, displaying 'acpid exiting'.

I'm no IT-specialist myself, but I will gladly supply information to you if instructed how to collect it ;-)

[kill0u (kill0u)]

Got the same problem on my Sony Vaio VGN-FE38H

I got a lot of problems with wifi (fuckin' ipw3945), and I need to reboot very often. My computer sometimes manage to reboot, but most of the time I got a "acpi: exiting' message and I need to push the button to shutdown my laptop. The message is sometimes different, I'll try to catch it the next time.

As Ingmar Schneider said,
"I'm no IT-specialist myself, but I will gladly supply information to you if instructed how to collect it ;-)"

[kill0u (kill0u)]

I lost my wifi connection one more time..

So, I got this:

[...]
* Deactivating swap... [OK]
* Unmounting local filesystems... [OK]
* Will now restart
Segmentation fault

And then.. nothing at all.

[Robb Topolski (funchords)]

This bug 288863 as originally reported is probably a duplicate of bug 274995. However, the symptom of having to shut down using the power button even after waiting 5+ more minutes is NOT a symptom of 274995. (The hang in 274995 is usually 2-3 minutes).

@Brion,Kill0u since the original of this bug is a duplicate, I'm thinking your comments (involving the never-ending hang at acpid) is different. You should search for or open a specific report. You may want to consider Bug 126140, which is a failure to shut-down, (but it is specific to Intel HDA sound). But if that's not your bug, then please open one.

[Darknite (laraf-linux)]

I am getting the same thing when rebooting or shutting down

acpid: exiting

I am running:

Motherboard: Asus M2A-VM
CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ Socket AM2
Memory: 1GB
Video Card: nVidia GeForce 7300 GT
Storage 1: 80 GB SATA II
Storage 2: 160 GB SATA II

uname -a
Linux cisco 2.6.27-7-generic #1 SMP Tue Nov 4 19:33:06 UTC 2008 x86_64 GNU/Linux

[Ketil Wendelbo Aanensen (ketilwaa-deactivatedaccount)]

I am getting the same hang when rebooting or shutting down.

Mobo: Asus P5BDlx
2 GB Memory
Nvidia Geforce 7600 GT
CPU Intel Core2Duo e6600 (I think)

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