cannot boot from hard drive

Bug #253125 reported by joe nowicki
2
Affects Status Importance Assigned to Milestone
Ubuntu
New
Undecided
Unassigned

Bug Description

purchased dell inspiron 530 on 6-13 from dell,worked ok until 7-16.started computer normally print was enlarged,shut down system and tried to start again.computer will not boot from hard drive,will sometimes boot from cd ubuntu 7.10 which dell loaded.ran diagnostics error codes 1100:012a,1100:0022a,1100:032a,1100:042a,1b63:0f1b and 1b63:151b are indicated.computer does not indicate defects in cd.dell states this is a software issue and they have been no help in resolving issue.in addition computer when shutting down makes shrieking noise and screen goes haywire.do not know if this is a bug in software or if hardware or a combo of both is to blame.

Revision history for this message
bascule (kennym-safe-mail) wrote :

when you say you ran the diagnostics, are these Dell's own on-board diagnostics? Also those numbers you gave are not very meaningful unless we can tie them to a particular diagnostics output so please provide more info on where these numbers came from, specifically which diagnostic generated them. (It looks like a bad sectors report from an HDD test).

Revision history for this message
Saivann Carignan (oxmosys) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 153702, so it is being marked as such. This bug still needs testing with 2.6.27.* kernel which is to be included in next intrepid alpha 5 testing release. If you want to contribute, your feedback is appreciated. Note that this particular bug might take many reboots before it re-appears, so don't hesitate to really use your computer before giving feedback.

If you don't use other operating system on your computer, a temporary workaround is to enable "RAID mode" instead of "IDE mode" in your BIOS options. But be careful, changing BIOS options can give your more trouble than solutions if options are not changed properly.

However if you have other symptoms than "ubuntu does not boot", please open a new bug report and give more details.

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