ubuntu issue

Bug #2070139 reported by jeevagan s

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10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Incomplete
Undecided
Unassigned

Bug Description

On my laptop, I have installed Ubuntu. Initially, the laptop worked fine, but after a few months, it started hanging, and applications began to not respond and close unexpectedly. I tried another version in live boot, and it worked fine. Could there be an issue with the OS?

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-41.41~22.04.2-generic 6.5.13
Uname: Linux 6.5.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 23 20:26:31 2024
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo HD Graphics 620 [17aa:224b]
InstallationDate: Installed on 2024-02-03 (141 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
MachineType: LENOVO 20HGS4RM00
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-41-generic root=UUID=b1720395-6576-43ea-b20d-14e939b6eb95 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/19/2019
dmi.bios.release: 1.32
dmi.bios.vendor: LENOVO
dmi.bios.version: N1WET53W (1.32 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HGS4RM00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.20
dmi.modalias: dmi:bvnLENOVO:bvrN1WET53W(1.32):bd02/19/2019:br1.32:efr1.20:svnLENOVO:pn20HGS4RM00:pvrThinkPadT470s:rvnLENOVO:rn20HGS4RM00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20HG_BU_Think_FM_ThinkPadT470s:
dmi.product.family: ThinkPad T470s
dmi.product.name: 20HGS4RM00
dmi.product.sku: LENOVO_MT_20HG_BU_Think_FM_ThinkPad T470s
dmi.product.version: ThinkPad T470s
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1~22.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
jeevagan s (jeevagan01) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Please:

1. Check for crashes by following: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

2. Check the health of the hard drive SMART data in the 'Disks' app. Because a failing disk can explain freezes which don't occur in live sessions.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
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