System crached when using multi internet browsers

[Islam Alshaikh إسلام الشيخ]

Hello,

I want to fixing my disk , disk partition lost after using firefox and falcon browsers.

every time, I use firefox with any other browser , I get a problem in my system disk.

last problem, I can not access my main disk from liveCD. but I can access it by booting the system for some minutes only.

from LiveCD , it coming as new disk only. all data are lost.

I had Kubuntu 22.04 LTS. I was waiting to upgrade to 24.04 LTS , but it did not coming.

My ssd 2t.b. is out of service by this problem or virus?

I had like this before when using MS edge or chromiume with firefox too.

system is not stable with mounting effected ssd or just connecting sdd to motherboard.
it change sda to sdb or other like sdc ... .
also, can see ssd for some minutes in liveCD as new disk.
if booting to old system it run for some minutes before hanging, fschk is OK for some partitions of ssd.

ssd is new and under warranty.
my data are not readable for more than some minutes before system hanging.

testdisk running OK inside old system, but can not detecting partitions from liveCD.
gdisk too.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Tue Jun 4 04:50:53 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [1462:7850]
InstallationDate: Installed on 2024-06-03 (0 days ago)
InstallationMedia: Kubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240425.1)
MachineType: MSI MS-7850
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-35-generic root=UUID=b11b018b-85de-4b7e-8cc9-1b9b45389caa ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2013
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85-G41 PC Mate(MS-7850)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.4:bd12/02/2013:br4.6:svnMSI:pnMS-7850:pvr1.0:rvnMSI:rnB85-G41PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7850
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.14.2+22.10.20220822-0ubuntu12
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Seth Arnold (seth-arnold)]

Hello, your logs are full of very unhappy messages. I'm hoping that this is the root of all your problems:

[ 1509.531045] usb usb3-port11: Cannot enable. Maybe the USB cable is bad?

but it's possible that your hardware is broken enough that this is just a bad guess.

I suggest finding someone to help you troubleshoot your problems with you, either from IRC or askubuntu.com or a local user group, etc.

Thanks

[Daniel van Vugt (vanvugt)]

I think /dev/sdb looks faulty. If you find any software crashes then please follow https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment