Can't upgrade from 18.04 to 24.04

[Paul Nichols]

cat: /var/log/lightdm/x-0-greeter.log: No such file or directory
cat: /var/log/lightdm/x-0-greeter.log.old: No such file or directory
Gtk-Message: 15:27:51.882: GtkDialog mapped without a transient parent. This is discouraged.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-213.224-generic 4.15.18
Uname: Linux 4.15.0-213-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.9-0ubuntu7.29
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue May 28 15:26:38 2024
DistUpgraded: 2024-05-28 15:08:32,421 DEBUG /openCache(), new cache size 116750
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880 [Radeon HD 4200] [1002:9710] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company RS880 [Radeon HD 4200] [103c:2ab1]
InstallationDate: Installed on 2024-05-20 (7 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Hewlett-Packard p7-1003w
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-213-generic root=UUID=65391385-3a6a-4675-b34a-94837386060e ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2024-05-28 (0 days ago)
dmi.bios.date: 06/29/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 6.08
dmi.board.name: 2AB1
dmi.board.vendor: FOXCONN
dmi.board.version: 1.00
dmi.chassis.asset.tag: MXU2080DB4
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr6.08:bd06/29/2011:svnHewlett-Packard:pnp7-1003w:pvr:rvnFOXCONN:rn2AB1:rvr1.00:cvnHewlett-Packard:ct3:cvr:
dmi.product.family: 103C_53316J G=D
dmi.product.name: p7-1003w
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.15
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Tue May 28 07:53:51 2024
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4.15

[Paul Nichols (paul-3052)]

I can not install Ubuntu 24.04. I keep hitting the same wall.

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Daniel van Vugt (vanvugt)]

Upgrades from 22.04 to 24.04 also don't work at the moment, which is why they're not being offered automatically.

I suggest as a first step you should try upgrading to just 22.04 right now.

[Daniel van Vugt (vanvugt)]

Although since you only installed (12.04?) a week ago, I suggest the cleanest and simplest solution is to start over and install 24.04 from scratch: https://ubuntu.com/download/desktop