audio device malfunctioning and crash

[Eric Stardust]

Hi my audio device (Philips screen with sound) crashed after using it few hours. Its working badly (kind of distorsion) anytime, was working fine with 22.10 but works badly with debian 12 (same config). Thx

I use a Philips screen with HDMI for image and sound

Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-31-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-4790S CPU @ 3.20GHz
Memory: 15,5 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 4600
Manufacturer: Dell Inc.
Product Name: OptiPlex 9020
System Version: 00

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: kub 1580 F.... pipewire
 /dev/snd/controlC1: kub 1582 F.... wireplumber
 /dev/snd/controlC0: kub 1582 F.... wireplumber
 /dev/snd/controlC2: kub 1582 F.... wireplumber
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Sun Apr 28 14:35:52 2024
InstallationDate: Installed on 2024-04-25 (3 days ago)
InstallationMedia: Kubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240425.1)
MachineType: Dell Inc. OptiPlex 9020
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2019
dmi.bios.release: 65.25
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A25
dmi.board.name: 0KC9NP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 16
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA25:bd05/30/2019:br65.25:svnDellInc.:pnOptiPlex9020:pvr00:rvnDellInc.:rn0KC9NP:rvrA00:cvnDellInc.:ct16:cvr:sku05A4:
dmi.product.name: OptiPlex 9020
dmi.product.sku: 05A4
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.