Ethernet connection doesn't resolve for atlantic driver

Bug #2061251 reported by Aaron
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
New
Undecided
Unassigned

Bug Description

Distribution
Linux Mint 21.3 Cinnamon

Package version
Cinnamon 6.0.4

Graphics hardware in use
Advanced Micro Devices, Inc. [AMD/ATI] Device 744c

Frequency
Always

Bug description
Connection to wifi but no ethernet. "Cable unplugged"
Steps to reproduce

Installed linux mint cinnamon 5.15.0-102 with the following motherboard.

[GIGABYTE Z790 AORUS MASTER]
(https://www.newegg.com/p/N82E16813145415?Item=N82E16813145415)

Wifi and Ethernet didn't work correctly on initialization but after letting the update manager update all packages the Wi-fi began to work.

Additional information
Results of inxi -Fazy:

aaron@aaron-Z790-AORUS-MASTER:~$ inxi -Fazy
System:
  Kernel: 6.5.0-27-generic x86_64 bits: 64 compiler: N/A
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5.0-27-generic
    root=UUID=aa4e9320-2832-4baa-b801-2ff1f400b709 ro quiet splash
  Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7
    dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: Gigabyte product: Z790 AORUS MASTER v: -CF
    serial: <superuser required>
  Mobo: Gigabyte model: Z790 AORUS MASTER v: x.x
    serial: <superuser required> UEFI: American Megatrends LLC. v: F7
    date: 03/07/2023
Battery:
  Device-1: hidpp_battery_0
    model: Logitech Marathon Mouse/Performance Plus M705 serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: Discharging
CPU:
  Info: model: Intel Core i9-14900K bits: 64 type: MST AMCP arch: N/A
    family: 6 model-id: 0xB7 (183) stepping: 1 microcode: 0x11D
  Topology: cpus: 1x cores: 24 mt: 8 tpc: 2 st: 16 threads: 32 smt: enabled
    cache: L1: 2.1 MiB desc: d-16x32 KiB, 8x48 KiB; i-8x32 KiB, 16x64 KiB
    L2: 32 MiB desc: 8x2 MiB, 4x4 MiB L3: 36 MiB desc: 1x36 MiB
  Speed (MHz): avg: 888 high: 1100 min/max: 800/5700:6000:4400 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1045 2: 800 3: 1069
    4: 800 5: 1100 6: 800 7: 1100 8: 800 9: 1097 10: 1061 11: 827 12: 800
    13: 1100 14: 800 15: 1092 16: 1035 17: 800 18: 800 19: 800 20: 800 21: 800
    22: 800 23: 800 24: 800 25: 800 26: 800 27: 800 28: 1100 29: 800 30: 800
    31: 800 32: 800 bogomips: 203980
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel vendor: Gigabyte driver: i915 v: kernel ports: active: none
    empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:a780 class-ID: 0300
  Device-2: AMD vendor: XFX driver: amdgpu v: kernel pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: HDMI-A-2 empty: DP-2,DP-3,DP-4
    bus-ID: 03:00.0 chip-ID: 1002:744c class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X:
    loaded: amdgpu,ati,modesetting unloaded: fbdev,radeon,vesa gpu: amdgpu
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.7x15.0")
    s-diag: 777mm (30.6")
  Monitor-1: HDMI-A-1 mapped: HDMI-A-2 model: GA01 serial: <filter>
    built: 2023 res: 2560x1440 dpi: 93 gamma: 1.2 size: 698x393mm (27.5x15.5")
    diag: 806mm (31.7") ratio: 16:9 modes: max: 2560x1440 min: 720x400
  OpenGL: renderer: GFX1100 (gfx1100 LLVM 15.0.7 DRM 3.54 6.5.0-27-generic)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: Intel vendor: Gigabyte driver: snd_hda_intel v: kernel
    alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:7a50
    class-ID: 0403
  Device-2: AMD driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s
    lanes: 16 bus-ID: 03:00.1 chip-ID: 1002:ab30 class-ID: 0403
  Device-3: Kingston HyperX 7.1 Audio type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 1-7.1:5 chip-ID: 0951:16a4
    class-ID: 0300 serial: <filter>
  Sound Server-1: ALSA v: k6.5.0-27-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel vendor: Rivet Networks driver: iwlwifi v: kernel port: N/A
    bus-ID: 00:14.3 chip-ID: 8086:7a70 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Aquantia vendor: Gigabyte driver: atlantic v: kernel pcie:
    gen: 3 speed: 8 GT/s lanes: 2 port: N/A bus-ID: 05:00.0 chip-ID: 1d6a:14c0
    class-ID: 0200
  IF: enp5s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 1-14:13
    chip-ID: 8087:0033 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
  Info: acl-mtu: 1021:4 sco-mtu: 96:6 link-policy: rswitch sniff
    link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Drives:
  Local Storage: total: 1.82 TiB used: 130.5 GiB (7.0%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: WD BLACK SN770 2TB size: 1.82 TiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 731100WD temp: 39.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 1.82 TiB size: 1.79 TiB (98.37%) used: 130.5 GiB (7.1%)
    fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
    used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 2 GiB used: 1024 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A gpu: amdgpu temp: 45.0 C
    mem: 51.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Info:
  Processes: 575 Uptime: 42m wakeups: 4 Memory: 62.56 GiB
  used: 6.56 GiB (10.5%) Init: systemd v: 249 runlevel: 5 tool: systemctl
  Compilers: gcc: 11.4.0 alt: 11/12 Packages: 2453 apt: 2440 lib: 1307
  flatpak: 13 Shell: Bash v: 5.1.16 running-in: gnome-terminal inxi: 3.3.13

Troubleshooting attempted:
    NetworkManager has been restarted
    sudo ip link set enp5s0 up
    restarts
    confirmed LAN is enabled in bios
    lan cable/connection works for other computers

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2061251/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
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