Webcam shows a black screen

Bug #2023996 reported by Xargon
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
New
Undecided
Unassigned

Bug Description

My laptop, a Dell XPS 9320 running Ubuntu 23.04 Lunar Lobster got an integrated webcam that is not working (Intel MIPI Camera, Multimedia controller: Intel Corporation Device 465d (rev 02)).
This webcam shows just a black screen (yes, laptop is opened) and the software says it cannot open the camera.
For example cheese prints in terminal:

Internal data stream error.: ../libs/gst/base/gstbasesrc.c(3132): gst_base_src_loop (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstPipeWireSrc:pipewiresrc1:
streaming stopped, reason not-negotiated (-4)

Please tell me if I can provide more information.
In the LTS the webcam is working correctly.

EDIT: I had the same issue with my external microsoft webcam that worked for 10 minutes that became black.

Xargon (xargonwan)
description: updated
tags: added: webcam
tags: added: lunar
description: updated
description: updated
Xargon (xargonwan)
description: updated
Xargon (xargonwan)
summary: - Intel MIPI Camera not working
+ Webcam shows a black screen
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2023996/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Xargon (xargonwan) wrote :

As today this bug stills, any updates? Is there any action I can take?

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