Ubuntu 23.04 arm64 cannot create Ubuntu user

Bug #2012302 reported by John Doe
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This bug affects 1 person
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Bug Description

Running Ubuntu 23.04 arm64 desktop daily image build (18.03.2023) on Parallels Desktop 18 on Apple Silicon M2 Pro (10 core), after booting the ISO file, I see first few lines stating:

Failed to create Ubuntu user, also failed to set password on Ubuntu user (it does not exist). It only gives login splash screen to insert user and password. (Please refer to the photo)

Root user is disables afaik, and apparently default Ubuntu user cannot be created. Probably due to bug in the script or something.

I cannot export logs as the system is not installed, it's literally running in RAM

Two questions:
1. Did anyone encountered such error?
2. How to login to this system? (What user can be used)
3. Is there a way to install 23.04 Ubuntu on Parallels desktop running M2 silicon chip?

Brgds.

Revision history for this message
John Doe (dovla091) wrote :
Guruprasad (lgp171188)
affects: launchpad → ubuntu
John Doe (dovla091)
description: updated
Revision history for this message
Galaphile (geephile) wrote :

Same here,

Daily Build version "lunar-desktop-arm64.iso 2023-04-15 00:34"
macOS Ventura 13.3.1 (Apple Macbook Pro M1)
Parallels Version 18.2.0 (53488)

During boot from ISO the first log lines read:

passwd: user 'ubuntu' does not exist
install: invalid user 'ubuntu'
install: invalid user 'ubuntu'
sudo: unknown user ubuntu
sudo: error initializing audit plugin sudoers_audit

In the end one gets the ubuntu logonscreen to enter username (and password)

Revision history for this message
John Doe (dovla091) wrote :

FYI bypass is to change channel from LTS to any version. Do the upgrade from 22.04 to 22.10, and then from 22.10 to 23.04. Keep in mind to do remove everything like you need to do a clean install.

There is another problem however. You get issues with installing kernel 6.2 (if I recall)

Please check the bug report which I filed.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2017340

Brgds

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