Headphones from the headset for Renoir Radeon High Definition Audio Controller / Family 17h / 19h HD Audio Controller do not work and are not detected

Bug #2011479 reported by Evgenyi Rassadnikov
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
New
Undecided
Unassigned

Bug Description

When a stereo headset is connected to the connector on the front panel of the Beelink mini-PC, the headphones are not detected/work. In this case, the microphone is displayed/works. Stereo headset 100% working (parallel used on 2 PCs). For the same mini-PC running Windows 11, there are no such problems.
The screenshot of pulseAudio-Sound-devices-parameters.png shows that there is no possibility to output sound to the headset headphones (HDMI/Display port only)

1) Description: Ubuntu 22.04.2 LTS
Release: 22.04
2) 04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
        Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
        Flags: bus master, fast devsel, latency 0, IRQ 78, IOMMU group 13
        Memory at fccc8000 (32-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
--
04:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 01)
        Subsystem: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor
        Flags: bus master, fast devsel, latency 0, IRQ 63, IOMMU group 17
        Memory at fcc80000 (32-bit, non-prefetchable) [size=256K]
        Capabilities: <access denied>
        Kernel driver in use: snd_rn_pci_acp3x
        Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_pci_ps, snd_sof_amd_renoir

04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
        DeviceName: HD Audio Controller
        Subsystem: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
        Flags: bus master, fast devsel, latency 0, IRQ 79, IOMMU group 18
        Memory at fccc0000 (32-bit, non-prefetchable) [size=32K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

Архитектура: x86_64
CPU op-mode(s): 32-bit, 64-bit
Address sizes: 48 bits physical, 48 bits virtual
Порядок байт: Little Endian
CPU(s): 12
On-line CPU(s) list: 0-11
ID прроизводителя: AuthenticAMD
Имя модели: AMD Ryzen 5 5500U with Radeon Graphics
Семейство ЦПУ: 23
Модель: 104
Потоков на ядро: 2
Ядер на сокет: 6
Сокетов: 1
Степпинг: 1
Frequency boost: enabled
CPU max MHz: 4056,4451
CPU min MHz: 1400,0000
BogoMIPS: 4191.82
Флаги: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd cppc arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip rdpid overflow_recov succor smca
Виртуализация: AMD-V
L1d cache: 192 KiB (6 instances)
L1i cache: 192 KiB (6 instances)
L2 cache: 3 MiB (6 instances)
L3 cache: 8 MiB (2 instances)
NUMA node(s): 1
NUMA node0 CPU(s): 0-11
Vulnerability Itlb multihit: Not affected
Vulnerability L1tf: Not affected
Vulnerability Mds: Not affected
Vulnerability Meltdown: Not affected
Vulnerability Mmio stale data: Not affected
Vulnerability Retbleed: Mitigation; untrained return thunk; SMT enabled with STIBP protection
Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled via prctl
Vulnerability Spectre v1: Mitigation; usercopy/swapgs barriers and __user pointer sanitization
Vulnerability Spectre v2: Mitigation; Retpolines, IBPB conditional, STIBP always-on, RSB filling, PBRSB-eIBRS Not affected
Vulnerability Srbds: Not affected
Vulnerability Tsx async abort: Not affected

Tags: bot-comment
Revision history for this message
Evgenyi Rassadnikov (evgen-ra) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2011479/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

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