Printing intermittenly fails -- autodetected network printer

[beadon]

It appears that print jobs passed to the auto-detected printer "adding" wizard do not always succeed.

See in these error messages how hpcups is passed a null object to print.

It's unclear what the interactions is between the auto-discovery gnome(?) applet, the hpcups system, and dbus.

The net effect is that a print job is sent to the printer defined here, and it just gets stuck in "stopped". With no error message or way for the user to resolve the issue.

I'm not sure where to begin debugging ...

Error messages in question :

Mar 10 16:44:17 semiauto dbus-daemon[680]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' requested by ':1.1929' (uid=1000 pid=485631 comm="gnome-control-center printers" label="unconfined") (using servicehelper)
Mar 10 16:44:17 semiauto dbus-daemon[680]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism'
Mar 10 16:44:25 semiauto google-chrome.desktop[496973]: Warning: disabling flag --expose_wasm due to conflicting flags
Mar 10 16:44:34 semiauto hpcups[515382]: common/utils.c 79: unable to open /var/lib/hp/hplip.state: No such file or directory
Mar 10 16:44:34 semiauto hpcups[515382]: common/utils.c 129: validate_plugin_version() Failed to get Plugin version from [/var/lib/hp/hplip.state]
Mar 10 16:44:34 semiauto hpcups[515382]: common/utils.c 173: Plugin version is not matching
Mar 10 16:44:34 semiauto hpcups[515382]: prnt/hpcups/HPCupsFilter.cpp 505: m_Job initialization failed with error = 48
Mar 10 16:44:34 semiauto hpcups[515382]: common/utils.c 244: Invalid Library handler pLibHandler = NULL.
Mar 10 16:45:01 semiauto CRON[515541]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
Mar 10 16:45:09 semiauto gnome-shell[333439]: Window manager warning: Ping serial 447743079 was reused for window W713, previous use was for window 0xc00014.
Mar 10 16:45:20 semiauto systemd[4596]: vte-spawn-4d0c2df5-8c91-461c-ac5d-b95a2bc252a9.scope: Consumed 33.860s CPU time.
Mar 10 16:45:20 semiauto gnome-shell[333439]: JS ERROR: TypeError: this.actor is null#012_syncEnabled@resource:///org/gnome/shell/ui/windowManager.js:138:25#012onStopped@resource:///org/gnome/shell/ui/windowManager.js:150:35#012_makeEaseCallback/<@resource:///org/gnome/shell/ui/environment.js:150:22#012_easeActorProperty/<@resource:///org/gnome/shell/ui/environment.js:316:60#012_destroyWindowDone@resource:///org/gnome/shell/ui/windowManager.js:1596:21#012onStopped@resource:///org/gnome/shell/ui/windowManager.js:1564:39#012_makeEaseCallback/<@resource:///org/gnome/shell/ui/environment.js:150:22#012_easeActor/<@resource:///org/gnome/shell/ui/environment.js:239:64
Mar 10 16:45:23 semiauto dbus-daemon[680]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' requested by ':1.1929' (uid=1000 pid=485631 comm="gnome-control-center printers" label="unconfined") (using servicehelper)
Mar 10 16:45:23 semiauto systemd[4596]: app-gnome-virtualbox-495654.scope: Consumed 11min 33.878s CPU time.
Mar 10 16:45:23 semiauto dbus-daemon[680]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism'
Mar 10 16:45:57 semiauto dbus-daemon[332938]: [session uid=1000 pid=332938] Activating service name='org.gnome.Settings.SearchProvider' requested by ':1.23' (uid=1000 pid=333439 comm="/usr/bin/gnome-shell" label="unconfined")
Mar 10 16:45:57 semiauto dbus-daemon[332938]: [session uid=1000 pid=332938] Activating service name='org.gnome.Calculator.SearchProvider' requested by ':1.23' (uid=1000 pid=333439 comm="/usr/bin/gnome-shell" label="unconfined")
Mar 10 16:45:57 semiauto dbus-daemon[332938]: [session uid=1000 pid=332938] Activating service name='org.gnome.Characters' requested by ':1.23' (uid=1000 pid=333439 comm="/usr/bin/gnome-shell" label="unconfined")
Mar 10 16:45:57 semiauto dbus-daemon[332938]: [session uid=1000 pid=332938] Activating service name='org.gnome.Notes.SearchProvider' requested by ':1.23' (uid=1000 pid=333439 comm="/usr/bin/gnome-shell" label="unconfined")
Mar 10 16:45:57 semiauto dbus-daemon[332938]: [session uid=1000 pid=332938] Successfully activated service 'org.gnome.Settings.SearchProvider'

Make and model auto-reported is:
"HP LaserJet Professional m1217nfw MFP, hpcups 3.22.6, requires proprietary plugin"

yes, it has commas.

URI is reported as:
dnssd://HP%20LaserJet%20Professional%20M1217nfw%20MFP._pdl-datastream._tcp.local/

and "location" is aparrently blank.

I can troubleshoot further.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-35.36-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 10 16:46:21 2023
DistUpgraded: 2023-01-14 21:42:30,924 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: kinetic
DistroVariant: ubuntu
DkmsStatus:
 8812au/5.6.4.2_35491.20191025, 5.19.0-31-generic, x86_64: installed
 8812au/5.6.4.2_35491.20191025, 5.19.0-35-generic, x86_64: installed
 nvidia/525.85.05, 5.19.0-35-generic, x86_64: installed
 virtualbox/6.1.38, 5.19.0-31-generic, x86_64: installed
 virtualbox/6.1.38, 5.19.0-35-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics] [17aa:22d4]
InstallationDate: Installed on 2023-01-09 (60 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: LENOVO 20XY0027US
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-35-generic root=UUID=1cae8af8-977f-4853-9106-9169f34c4bc2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to kinetic on 2023-01-15 (54 days ago)
dmi.bios.date: 12/05/2022
dmi.bios.release: 1.58
dmi.bios.vendor: LENOVO
dmi.bios.version: N32ET82W (1.58 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20XY0027US
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.33
dmi.modalias: dmi:bvnLENOVO:bvrN32ET82W(1.58):bd12/05/2022:br1.58:efr1.33:svnLENOVO:pn20XY0027US:pvrThinkPadX1YogaGen6:rvnLENOVO:rn20XY0027US:rvrSDK0J40697WIN:cvnLENOVO:ct31:cvrNone:skuLENOVO_MT_20XY_BU_Think_FM_ThinkPadX1YogaGen6:
dmi.product.family: ThinkPad X1 Yoga Gen 6
dmi.product.name: 20XY0027US
dmi.product.sku: LENOVO_MT_20XY_BU_Think_FM_ThinkPad X1 Yoga Gen 6
dmi.product.version: ThinkPad X1 Yoga Gen 6
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1
version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.5-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Paul White (paulw2u)]

Ubuntu 22.10 (kinetic) reached end-of-life on July 20, 2023.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]