Ubuntu

Graphics

Bug #1992995 reported by Malak Diab on 2022-10-14

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Expired	Undecided	Unassigned

Bug Description

I am trying to use MATLAB plots but no graphics are showing.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-128.144-generic 5.4.210
Uname: Linux 5.4.0-128-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 14 19:23:11 2022
DistUpgraded: 2020-11-09 21:29:05,838 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: focal
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Dell UHD Graphics 620 [1028:081c]
InstallationDate: Installed on 2019-06-20 (1212 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: Dell Inc. Latitude 7490
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-128-generic root=UUID=38ffaac9-4782-4848-b6e2-86ba57246327 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to focal on 2020-11-09 (703 days ago)
dmi.bios.date: 01/07/2021
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.0
dmi.board.name: 0KP0FT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.18.0:bd01/07/2021:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 7490
dmi.product.sku: 081C
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Tags:

Revision history for this message

Malak Diab (diamalak) wrote on 2022-10-14:

CurrentDmesg.txt Edit (85.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (25.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (151.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (12.9 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (395 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (679 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (44.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (5.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (232.1 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (43.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (48.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (22.4 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (1.1 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (144.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2022-10-17:

Can you provide a screenshot or photo of the screen?

affects:	xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status:	New → Incomplete

Revision history for this message

Malak Diab (diamalak) wrote on 2022-10-17: Re: [Bug 1992995] Re: Graphics

Screenshot from 2022-10-17 08-39-20.png Edit (300.7 KiB, image/png; name="Screenshot from 2022-10-17 08-39-20.png")

Download full text (3.3 KiB)

Hello,

I have attached a screenshot, It is the case that the open source graphics
on my system sounds to be not enough to produce MATLAB graphics.
And I might need to install another graphics driver on my machine which I
don't know how to do, and which is the right driver to install.

Regards
Malak Diab

On Mon, Oct 17, 2022 at 4:40 AM Daniel van Vugt <email address hidden>
wrote:

> Can you provide a screenshot or photo of the screen?
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1992995
>
> Title:
> Graphics
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> I am trying to use MATLAB plots but no graphics are showing.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-128.144-generic 5.4.210
> Uname: Linux 5.4.0-128-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.24
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Oct 14 19:23:11 2022
> DistUpgraded: 2020-11-09 21:29:05,838 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
> DistroCodename: focal
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
> Subsystem: Dell UHD Graphics 620 [1028:081c]
> InstallationDate: Installed on 2019-06-20 (1212 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. Latitude 7490
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-128-generic
> root=UUID=38ffaac9-4782-4848-b6e2-86ba57246327 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: Upgraded to focal on 2020-11-09 (703 days ago)
> dmi.bios.date: 01/07/2021
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.18.0
> dmi.board.name: 0KP0FT
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.18.0:bd01/07/2021:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: Latitude
> dmi.product.name: Latitude 7490
> dmi.product.sku: 081C
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
> version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
> version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.3
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
> version...

Hello,

Regards
Malak Diab

On Mon, Oct 17, 2022 at 4:40 AM Daniel van Vugt <1992995@bugs.launchpad.net>
wrote:

> Can you provide a screenshot or photo of the screen?
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1992995
>
> Title:
>   Graphics
>
> Status in Ubuntu:
>   Incomplete
>
> Bug description:
>   I am trying to use MATLAB plots but no graphics are showing.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-128.144-generic 5.4.210
>   Uname: Linux 5.4.0-128-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.24
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri Oct 14 19:23:11 2022
>   DistUpgraded: 2020-11-09 21:29:05,838 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   GraphicsCard:
>    Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
>      Subsystem: Dell UHD Graphics 620 [1028:081c]
>   InstallationDate: Installed on 2019-06-20 (1212 days ago)
>   InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
>   MachineType: Dell Inc. Latitude 7490
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-128-generic
> root=UUID=38ffaac9-4782-4848-b6e2-86ba57246327 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: Upgraded to focal on 2020-11-09 (703 days ago)
>   dmi.bios.date: 01/07/2021
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 1.18.0
>   dmi.board.name: 0KP0FT
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr1.18.0:bd01/07/2021:svnDellInc.:pnLatitude7490:pvr:rvnDellInc.:rn0KP0FT:rvrA00:cvnDellInc.:ct10:cvr:
>   dmi.product.family: Latitude
>   dmi.product.name: Latitude 7490
>   dmi.product.sku: 081C
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
>   version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1992995/+subscriptions
>
>

Revision history for this message

Launchpad Janitor (janitor) wrote on 2022-12-17:

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status:	Incomplete → Expired

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