Black display on AU Lenovo Ideapad D330 Two-in-one

Bug #1939430 reported by Kippykip
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Debian
New
Undecided
Unassigned
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

I have a Lenovo Ideapad D330-10IGM which been unable to use with pretty much any Linux distro I've thrown at it.
If it helps I purchased this unit in Australia which may potentially be it's own thing (https://www.reddit.com/r/linuxhardware/comments/cp8zr3/lenovo_ideapad_d33010igm_au_model_how_to_get_the/)

Anyway, when booting ubuntu-20.04.2.0-desktop-amd64.iso or ubuntu-21.04-desktop-amd64.iso after selecting the mode, the system boots and I can hear it making the boot up sound, but the display is just black with the backlight on. Interestingly when I rotate the screen the backlight flashes off and comes back on. So I'm assuming the accelerometer is working fine.

Installing, or booting the live cd with safe graphics does get into the system at least and actually shows the boot screen, but the screen is stuck portrait with no way to rotate it or change the resolution. Which was expected because, well it's safe mode after all.
I also tried installing the whole thing with the "use 3rd party drivers" option which didn't help either. Same results as above.

I should mention tried various other flavours of Linux just to see if anything helped. With Xubuntu (Both LTS 20.04 and stable 21.04), they actually boot to the desktop with a portrait screen however changing rotation in settings (or leaving the device on idle enough for the backlight to turn off) will yield the same result as regular mainline Ubuntu. Interesting footnote is the keyboard and mouse click seems to break after 10 mins for whatever reason. Haven't been able to replicate this with regular ubuntu builds at all so don't worry about that.
With CloneZilla live, it freezes after the boot splash regardless which option you use.

I'd be more than happy to use my machine as a guinea pig for further testing, as it seems other D330 users make it much further.
https://www.rojtberg.net/1652/ubuntu-on-the-lenovo-d330/

Revision history for this message
Alexander Smirnov (olekzonder) wrote :

I have the same issue with my device as well. I've tried many different distributions. Ubuntu doesn't output video pretty much at all. Fedora runs almost fine with Wayland, even screen orientation is proper. But the tablet becomes sort of like a Russian roulette, since it doesn't really output anything once in a while, which is really strange.
If there is anything I can upload to help solve this issue, I would be happy to do so.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
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