sporadic system freeze after log in

Bug #1938076 reported by Marco
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

With kernel

Linux version 5.4.0-77-lowlatency (buildd@lgw01-amd64-028) (gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)) #86-Ubuntu SMP PREEMPT Thu Jun 17 03:26:36 UTC 2021 (Ubuntu 5.4.0-77.86-lowlatency 5.4.119)

in Ubuntustudio I got two system freezes (video frozen, mouse and keyboard without function) some seconds after login in the last days.

In the journal I see in both cases a kernel error referring to drm_kms:

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Jul 26 20:26:21 marco-MS-7817 kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:42:pipe A] flip_done timed out
Jul 26 20:26:22 marco-MS-7817 systemd[1]: systemd-fsckd.service: Succeeded.
Jul 26 20:26:21 marco-MS-7817 systemd-timesyncd[667]: Initial synchronization to time server 91.189.94.4:123 (ntp.ubuntu.com).
Jul 26 20:26:21 marco-MS-7817 systemd[1]: Starting Daily apt upgrade and clean activities...
Jul 26 20:26:21 marco-MS-7817 systemd[1]: systemd-hostnamed.service: Succeeded.
Jul 26 20:26:22 marco-MS-7817 systemd[1]: blueman-mechanism.service: Succeeded.
Jul 26 20:26:23 marco-MS-7817 systemd[1]: apt-daily-upgrade.service: Succeeded.
Jul 26 20:26:23 marco-MS-7817 systemd[1]: Finished Daily apt upgrade and clean activities.
Jul 26 20:26:27 marco-MS-7817 autojack[2631]: JACK MIDI <-> ALSA sequencer MIDI bridge, version 9 built on Sun Oct 13 18:36:50 2019
Jul 26 20:26:27 marco-MS-7817 autojack[2631]: Copyright 2006,2007 Dmitry S. Baikov
Jul 26 20:26:27 marco-MS-7817 autojack[2631]: Copyright 2007,2008,2009,2011,2012 Nedko Arnaudov
Jul 26 20:26:27 marco-MS-7817 autojack[2631]: Bridge starting...
Jul 26 20:26:27 marco-MS-7817 autojack[2631]: Using JACK server 'default'
Jul 26 20:26:27 marco-MS-7817 autojack[2631]: Hardware ports will be exported.
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: Cannot read socket fd = 6 err = Success
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: CheckRes error
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: JackSocketClientChannel read fail
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: Cannot open a2j client
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: JackShmReadWritePtr1::~JackShmReadWritePtr1 - Init not done for -1, skipping unlock
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: ERROR: a2j_jack_client_create: Cannot create jack client
Jul 26 20:26:32 marco-MS-7817 autojack[2631]: ERROR: a2j_start: a2j_new() failed.
Jul 26 20:27:04 marco-MS-7817 kernel: rcu: INFO: rcu_preempt self-detected stall on CPU
Jul 26 20:27:04 marco-MS-7817 kernel: rcu: 0-....: (60004 ticks this GP) idle=7ca/1/0x4000000000000002 softirq=23094/23094 fqs=14881
Jul 26 20:27:04 marco-MS-7817 kernel: (t=60000 jiffies g=11765 q=87882)
Jul 26 20:27:04 marco-MS-7817 kernel: NMI backtrace for cpu 0
Jul 26 20:27:04 marco-MS-7817 kernel: CPU: 0 PID: 2446 Comm: jackdbus Tainted: G OE 5.4.0-77-lowlatency #86-Ubuntu
Jul 26 20:27:04 marco-MS-7817 kernel: Hardware name: MSI MS-7817/H81M-E34 (MS-7817), BIOS V17.5 03/30/2015
Jul 26 20:27:04 marco-MS-7817 kernel: Call Trace:
Jul 26 20:27:04 marco-MS-7817 kernel: <IRQ>
Jul 26 20:27:04 marco-MS-7817 kernel: dump_stack+0x6d/0x8b
Jul 26 20:27:04 marco-MS-7817 kernel: ? lapic_can_unplug_cpu+0x80/0x80
Jul 26 20:27:04 marco-MS-7817 kernel: nmi_cpu_backtrace.cold+0x14/0x53
Jul 26 20:27:04 marco-MS-7817 kernel: nmi_trigger_cpumask_backtrace+0xfa/0x110
Jul 26 20:27:04 marco-MS-7817 kernel: arch_trigger_cpumask_backtrace+0x19/0x20
Jul 26 20:27:04 marco-MS-7817 kernel: rcu_dump_cpu_stacks+0x99/0xcb
Jul 26 20:27:04 marco-MS-7817 kernel: rcu_sched_clock_irq.cold+0x25e/0x4f0
Jul 26 20:27:04 marco-MS-7817 kernel: update_process_times+0x2c/0x60
Jul 26 20:27:04 marco-MS-7817 kernel: tick_sched_handle+0x29/0x60
Jul 26 20:27:04 marco-MS-7817 kernel: tick_sched_timer+0x3d/0x80
Jul 26 20:27:04 marco-MS-7817 kernel: __hrtimer_run_queues+0xf7/0x2c0
Jul 26 20:27:04 marco-MS-7817 kernel: ? tick_sched_do_timer+0x60/0x60
Jul 26 20:27:04 marco-MS-7817 kernel: hrtimer_interrupt+0x109/0x220
Jul 26 20:27:04 marco-MS-7817 kernel: smp_apic_timer_interrupt+0x71/0x170
Jul 26 20:27:04 marco-MS-7817 kernel: apic_timer_interrupt+0xf/0x20
Jul 26 20:27:04 marco-MS-7817 kernel: </IRQ>
Jul 26 20:27:04 marco-MS-7817 kernel: RIP: 0010:read_tsc+0x3/0x10
Jul 26 20:27:04 marco-MS-7817 kernel: Code: 5d c3 90 90 90 90 90 8b 05 66 e0 80 01 c3 66 0f 1f 84 00 00 00 00 00 c3 66 66 2e 0f 1f 84 00 00 00 00 00 0f 1f 40 00 0f 01 f9 <66> 90 48 c1 e2 20 48 09 d0 c.3 0f 1f 00 8b 0d ea 83 ae 01 48 89 f8
Jul 26 20:27:04 marco-MS-7817 kernel: RSP: 0018:ffffb32e40e5bea8 EFLAGS: 00000246 ORIG_RAX: ffffffffffffff13
Jul 26 20:27:04 marco-MS-7817 kernel: RAX: 00000000068f6570 RBX: ffffb32e40e5bf00 RCX: 0000000000000000
Jul 26 20:27:04 marco-MS-7817 kernel: RDX: 0000000000000044 RSI: 000000000000001f RDI: ffffffffaf030ca0
Jul 26 20:27:04 marco-MS-7817 kernel: RBP: ffffb32e40e5bec8 R08: 0000000000000000 R09: 0000000000000000
Jul 26 20:27:04 marco-MS-7817 kernel: R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000000
Jul 26 20:27:04 marco-MS-7817 kernel: R13: 00000000000248f4 R14: 0000000000000000 R15: 0000000000000000
Jul 26 20:27:04 marco-MS-7817 kernel: ? recalibrate_cpu_khz+0x10/0x10
Jul 26 20:27:04 marco-MS-7817 kernel: ? ktime_get_ts64+0x4c/0xe0
Jul 26 20:27:04 marco-MS-7817 kernel: poll_select_set_timeout+0x50/0x80
Jul 26 20:27:04 marco-MS-7817 kernel: __x64_sys_poll+0x97/0x150
Jul 26 20:27:04 marco-MS-7817 kernel: do_syscall_64+0x57/0x190
Jul 26 20:27:04 marco-MS-7817 kernel: entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jul 26 20:27:04 marco-MS-7817 kernel: RIP: 0033:0x7f8d053a4aff
Jul 26 20:27:04 marco-MS-7817 kernel: Code: 54 24 1c 48 89 74 24 10 48 89 7c 24 08 e8 79 1c f8 ff 8b 54 24 1c 48 8b 74 24 10 41 89 c0 48 8b 7c 24 08 b8 07 00 00 00 0f 05 <48> 3d 00 f0 ff ff 77 2b 44 89 c7 89 44 24 08 e8 ad 1c f8 ff 8b 44
Jul 26 20:27:04 marco-MS-7817 kernel: RSP: 002b:00007f8d04626d50 EFLAGS: 00000246 ORIG_RAX: 0000000000000007
Jul 26 20:27:04 marco-MS-7817 kernel: RAX: ffffffffffffffda RBX: 0000000000000002 RCX: 00007f8d053a4aff
Jul 26 20:27:04 marco-MS-7817 kernel: RDX: 0000000000007cff RSI: 0000000000000002 RDI: 000055a45ca1eec0
Jul 26 20:27:04 marco-MS-7817 kernel: RBP: 000000000484ea79 R08: 0000000000000002 R09: 00007f8d04626d58
Jul 26 20:27:04 marco-MS-7817 kernel: R10: 00007f8d04626d50 R11: 0000000000000246 R12: 0000000000000001
Jul 26 20:27:04 marco-MS-7817 kernel: R13: 0000000000000001 R14: 00000000ffffffff R15: 000055a45ca86070
Jul 26 20:27:56 marco-MS-7817 systemd[1]: Starting Ubuntu Advantage APT and MOTD Messages...
Jul 26 20:27:56 marco-MS-7817 systemd[1]: ua-messaging.service: Succeeded.
Jul 26 20:27:56 marco-MS-7817 systemd[1]: Finished Ubuntu Advantage APT and MOTD Messages.
Jul 26 20:28:00 marco-MS-7817 kernel: usb 5-1.3.4: USB disconnect, device number 8

---------------------------------------------------------------------------------

My system:

System: Host: marco-MS-7817 Kernel: 5.4.0-80-lowlatency x86_64 bits: 64 Desktop: Xfce 4.14.2
           Distro: Ubuntu 20.04.2 LTS (Focal Fossa)
Machine: Type: Desktop Mobo: MSI model: H81M-E34 (MS-7817) v: 3.0 serial: <superuser/root required>
           BIOS: American Megatrends v: 17.5 date: 03/30/2015
CPU: Topology: Quad Core model: Intel Core i5-4460 bits: 64 type: MCP L2 cache: 6144 KiB
           Speed: 3200 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 3200 2: 3200 3: 3201 4: 3201
Graphics: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics driver: i915 v: kernel
           Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) v: 4.5 Mesa 20.2.6
Audio: Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio driver: snd_hda_intel
           Device-2: BEHRINGER UMC204HD 192k type: USB driver: snd-usb-audio
           Device-3: AKAI Professional M.I. type: USB driver: hid-generic,snd-usb-audio,usbhid
           Sound Server: ALSA v: k5.4.0-80-lowlatency
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8168
           IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: d8:cb:8a:e8:e9:99
Drives: Local Storage: total: 538.03 GiB used: 219.96 GiB (40.9%)
           ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 250GB size: 232.89 GiB
           ID-2: /dev/sdb type: USB vendor: Samsung model: Portable SSD T5 size: 232.89 GiB
           ID-3: /dev/sdc type: USB vendor: SanDisk model: Ultra size: 57.30 GiB
           ID-4: /dev/sdd type: USB vendor: SanDisk model: U3 Cruzer Micro size: 14.95 GiB
Partition: ID-1: / size: 36.41 GiB used: 14.84 GiB (40.8%) fs: ext4 dev: /dev/sda1
           ID-2: /home size: 184.23 GiB used: 116.46 GiB (63.2%) fs: ext4 dev: /dev/sda6
           ID-3: swap-1 size: 7.45 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda5
Sensors: System Temperatures: cpu: 36.0 C mobo: N/A
           Fan Speeds (RPM): N/A
Info: Processes: 227 Uptime: 15m Memory: 7.23 GiB used: 1.39 GiB (19.2%) Shell: bash inxi: 3.0.38

Description: Ubuntu 20.04.2 LTS
Release: 20.04

Marco (marco93)
description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1938076/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Marco (marco93)
affects: ubuntu → kernel-package (Ubuntu)
affects: kernel-package (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1938076

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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