Canon iP90 Ptr outputs blank pgs in 20.04, works in Win10

Bug #1932205 reported by Jim
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

Ver: Ubuntu 20.04.2 LTS

Expected: CUPS to print to an iP90 inkjet printer.

What happens: Whenever I try to print anything to the iP90, it outputs ~14 blank pages with a ghostly thin line across the top of the page. It hesitates after drawing the sheet of paper into the machine so that's where it's printing that single line (or multiple lines but very tiny), and then spits out the page without printing anything else. That squished line on top is so small, and with the rest of the page blank, I reuse that paper when I leave Ubuntu and boot to Win10. Then I can print to the iP90 all day and the pages come out fine.

What I've tried: I've loaded and deleted the CUPS driver for the iP90 numerous times to no avail. CUPS recognizes the USB printer is attached and it's name & model number.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.8.0-55.62~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-55-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Wed Jun 16 14:13:05 2021
Lpstat:
 device for Canon-iP90: usb://Canon/iP90?serial=31A4B2
 device for Canon-MG2900-series: usb://Canon/MG2900%20series?serial=473C59&interface=1
MachineType: Gigabyte Technology Co., Ltd. A520M S2H
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MG2900-series.ppd', '/etc/cups/ppd/Canon-iP90.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MG2900-series.ppd: Permission denied
 grep: /etc/cups/ppd/Canon-iP90.ppd: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-55-generic root=UUID=c201ceca-9f5a-4845-b650-e68fc9d5230f ro quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/27/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F2
dmi.board.asset.tag: Default string
dmi.board.name: A520M S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF2:bd07/27/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnA520MS2H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnA520MS2H:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: A520 MB
dmi.product.name: A520M S2H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Jim (jimhitek) wrote :
affects: ubuntu → cups (Ubuntu)
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