Desktop hanging and shoutting down

Bug #1928378 reported by subrota debnath on 2021-05-13

This bug report will be marked for expiration in 22 days if no further activity occurs. (find out why)

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

freezing Desktop pc and shutting down after several minutes

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 14 01:02:54 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation HD Graphics 510 [8086:1902] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd HD Graphics 510 [1458:d000]
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 09da:2268 A4Tech Co., Ltd. USB Keyboard
 Bus 001 Device 003: ID 09da:3519 A4Tech Co., Ltd. A4Tech OpticalMouse
 Bus 001 Device 016: ID 22d9:2771 MediaTek CPH1723
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-43-generic root=UUID=0e1a6726-8543-47b1-9c6c-49d2e3f29ee7 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H110M-S2PH-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF1:bd11/03/2015:br5.6:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH110M-S2PH-CF:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
subrota debnath (subrotashuvro) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Next time the freeze happens, after rebooting please run:

  journalctl -b-1 > prevboot1.txt
  journalctl -b-2 > prevboot2.txt

and then attach the resulting text files here.

Please also check for crashes using these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers