Display issues on startup using single display in multi display setup

Bug #1924898 reported by F H
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
New
Undecided
Unassigned

Bug Description

Problem should be unrelated to the driver.
Have a 2 Monitor setup and select the left (1) one to use as "Single Display".
On startup the login dialog still appears on the right (2) monitor. Everything after login will be displayed correctly on left monitor (1).

There is also another problem here, which leads to the right (2) monitor being left in an unresponsive state. Where I cannot switch manually to my other PC. I have to keep pressing the power button of the right monitor to shut it down and then turn it on again to let it gain control over itself again.

Left monitor (1): Samsung SyncMaster SA350 (Code: S22A350H) (22'') (Connected via HDMI) (Primary Display)
Right monitor (2): Samsung C27F398FWU (27'') (Connected via DisplayPort)

Numbers of monitors are labeled as reported in "Join Displays".

As far as I know on installation right monitor (2) was the primary display.

Best Regards,

Fritzs

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 18 10:29:47 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 amdgpu, 5.9.10.69-1234664, 5.8.0-49-generic, x86_64: installed
 amdgpu, 5.9.10.69-1234664, 5.8.0-50-generic, x86_64: installed
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290/390] [1002:67b1] (prog-if 00 [VGA controller])
   Subsystem: PC Partner Limited / Sapphire Technology Hawaii PRO [Radeon R9 290/390] [174b:e289]
InstallationDate: Installed on 2021-03-14 (34 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-50-generic root=UUID=aecd05e4-d595-4dfa-987a-f659813e4333 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.60
dmi.board.name: B450M Steel Legend
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.60:bd11/03/2020:br5.17:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB450MSteelLegend:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
F H (fritzshero) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

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