[nvidia] gnome-shell GUI freezes totally
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I'm using basic Ubuntu 20.04 and GUI (gnome?) freezes totally.
- I was running Firefox 78.0.2 and watching Youtube. The video and sound stopped.
- Keyboard was unresponsive, can't get into console, and for example pressing caps lock/num lock didn't toggle keyboard leds.
- mouse didn't move.
- The whole computer and OS didn't crash I suppose. I could ping the computer from another computer. and there were entries in /var/log/syslog after the GUI freeze.
What ever happened I can find some indicating in /var/log/syslog:
Crash happened 14:21 local time which pinpoints the bug into these entries:
Jul 16 14:21:24 Aorus-Ultra-Ryzen gnome-shell[
Jul 16 14:21:24 Aorus-Ultra-Ryzen gnome-shell[
Jul 16 14:21:25 Aorus-Ultra-Ryzen gnome-shell[
after that anything GUI, keyboard or mouse related was totally unresponsive.
there were other entries in syslog after that, and ping worked into this frozen machine. So the whole OS didn't crash. Only GUI related.
I hope this helps.
lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04
apt-cache policy firefox
firefox:
Installed: 78.0.2+
Candidate: 78.0.2+
Version table:
*** 78.0.2+
500 http://
500 http://
100 /var/lib/
75.
500 http://
I'm sure this is a bug. The same effect has happened 3 times in 30 days. I didn't check the previous syslog which error message there was.
affects: | pulseaudio (Ubuntu) → gnome-shell (Ubuntu) |
Changed in ubuntu: | |
status: | Expired → New |
System:
- Gigabyte X570 Aorus Ultra
Gigabyte Technology Co., Ltd. X570 AORUS ULTRA/X570 AORUS ULTRA, BIOS F3 06/13/2019
- AMD Ryzen 5 3600
- 64GB ram
- gfx: GTX 680
NVIDIA-SMI 440.95.01 Driver Version: 440.95.01 CUDA Version: 10.2