i cannot log into my home wifi on this device.

Bug #1858324 reported by bodee munden
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

I can log into other networks on this device. i can still use my other devices on my home network. But when i try to log into my home network using this device i am repeatedly asked to authenticate.
i don`t understand what the issue is. my password is correct and i am within range.

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better.

Examining the information you have given us, this looks more like you need support rather than having a bug.

This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

I've marked this bug incomplete as normal support steps don't appear to have been tried, or evidence of them hasn't been provided. If you believe I'm in error, or can provide additional detail of steps done, please change status back to "New" and leave comment, or additional information as to what was attempted.

Changed in ubuntu-docs (Ubuntu):
status: New → Incomplete
Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

In any case this is not about a bug in the Ubuntu desktop guide (ubuntu-docs). Changing to generic Ubuntu.

affects: ubuntu-docs (Ubuntu) → ubuntu
Revision history for this message
bodee munden (nobody6678) wrote : Re: [Bug 1858324] Re: i cannot log into my home wifi on this device.

Thanks for the response.
I experienced this error immediately after installing Ubuntu. I had no idea
what to do besides publish that post.
I did however manage to resolve the issue by simply restarting my device.
Everything is working fine.
Have a good day.

On Sun, Jan 5, 2020, 7:30 AM Gunnar Hjalmarsson <email address hidden>
wrote:

> In any case this is not about a bug in the Ubuntu desktop guide (ubuntu-
> docs). Changing to generic Ubuntu.
>
> ** Package changed: ubuntu-docs (Ubuntu) => ubuntu
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1858324
>
> Title:
> i cannot log into my home wifi on this device.
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> I can log into other networks on this device. i can still use my other
> devices on my home network. But when i try to log into my home network
> using this device i am repeatedly asked to authenticate.
> i don`t understand what the issue is. my password is correct and i am
> within range.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1858324/+subscriptions
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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