Xorg freeze

Bug #1853393 reported by Zaidan Ilmi on 2019-11-21
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

when using ubuntu it randomly freeze

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 21 09:41:08 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: I don't know
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 NVIDIA Corporation GV102 [10de:1e07] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:3711]
InstallationDate: Installed on 2019-11-19 (1 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: Micro-Star International Co., Ltd. MS-7C37
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-36-generic root=UUID=4ada2956-717e-4d5d-ae06-bd4aad086b48 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.40
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MPG X570 GAMING PLUS (MS-7C37)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd09/10/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C37:pvr2.0:rvnMicro-StarInternationalCo.,Ltd.:rnMPGX570GAMINGPLUS(MS-7C37):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C37
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Zaidan Ilmi (zaiand) wrote :
Daniel van Vugt (vanvugt) wrote :

Please explain in more detail what freezes and for how long. If the whole system freezes forever then on the next reboot after a freeze please run:

  journalctl -b-1 > prevboot.txt

and attach the file 'prevboot.txt' to this bug.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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