Ubuntu 18.04.3 LTS freeze have to restart

[Poul Lynge Larsen]

Sometime Ubuntu freezes and I have to do a hard shut down.

At the moment I use Steam + protondb version 3.16-9 to play Dark Messiah of Might and Magic.

I included the most important log

18:45:18 pulseaudio: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
18:44:54 spice-vdagent: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
18:44:54 spice-vdagent: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
18:44:29 spice-vdagent: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
18:44:27 gnome-session-b: Unrecoverable failure in required component org.gnome.Shell.desktop
18:44:26 kernel: Couldn't get size: 0x800000000000000e

I also included som other logs

18:59:27 systemd: Started Cleanup of Temporary Directories.
18:58:11 bash: Installing breakpad exception handler for appid(steam)/version(1569883362)
18:57:45 gdm-x-session: (II) modeset(0): Modeline "1600x1200"x0.0 162.00 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync (75.0 kHz e)
18:57:45 bash: Failed to init SteamVR because it isn't installed
18:57:45 bash: Failed to init SteamVR because it isn't installed
18:57:45 bash: Installing breakpad exception handler for appid(steam)/version(1569883362)
18:57:45 bash: [1005/185745.060265:ERROR:buffer_manager.cc(488)] [.BrowserCompositor-0x16a562c76e00]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command
18:57:45 bash: [1005/185745.057516:INFO:crash_reporting.cc(268)] Crash reporting enabled for process: renderer
18:57:45 bash: [1005/185745.036102:ERROR:buffer_manager.cc(488)] [.BrowserCompositor-0x16a562a55300]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command
18:57:45 bash: [1005/185745.033075:INFO:crash_reporting.cc(268)] Crash reporting enabled for process: renderer
18:57:45 bash: [1005/185745.012080:ERROR:buffer_manager.cc(488)] [.BrowserCompositor-0x16a562bd8000]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command
18:57:45 bash: [1005/185745.002614:INFO:crash_reporting.cc(268)] Crash reporting enabled for process: renderer
18:57:44 bash: BRefreshApplicationsInLibrary 1: 3ms
18:57:44 bash: migrating temporary roaming config store
18:57:44 bash: roaming config store loaded successfully - 1269 bytes.
18:57:43 bash: ERROR_EXTENSION_NOT_PRESENT
18:57:43 bash: Could not create Vulkan instance :
18:57:43 bash: Installing breakpad exception handler for appid(steam)/version(1569883362)
18:57:43 gnome-shell: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.84/org/ayatana/NotificationItem/steam
18:57:42 bash: (steam:3161): Gtk-WARNING **: gtk_disable_setlocale() must be called before gtk_init()
18:57:42 gdm-x-session: (II) modeset(0): Modeline "1600x1200"x0.0 162.00 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync (75.0 kHz e)
18:57:42 bash: Gtk-Message: Failed to load module "atk-bridge"
18:53:03 rtkit-daemon: Supervising 22 threads of 10 processes of 1 users.
18:50:59 nautilus: Called "net usershare info" but it failed: Failed to execute child process “net” (No such file or directory)
18:50:59 systemd: Started Virtual filesystem metadata service.
18:50:59 dbus-daemon: [session uid=1000 pid=1652] Successfully activated service 'org.gtk.vfs.Metadata'
18:50:59 systemd: Starting Virtual filesystem metadata service...
18:50:59 dbus-daemon: [session uid=1000 pid=1652] Activating via systemd: service name='org.gtk.vfs.Metadata' unit='gvfs-metadata.service' requested by ':1.76' (uid=1000 pid=2863 comm="/usr/bin/nautilus --gapplication-service " label="unconfined")
18:50:56 kernel: audit: type=1400 audit(1570294256.326:72): apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/proc/2359/mounts" pid=2359 comm="gnome-logs" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:56 kernel: kauditd_printk_skb: 10 callbacks suppressed
18:50:56 gnome-logs: AVC apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/proc/2359/mounts" pid=2359 comm="gnome-logs" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 kernel: USER_AVC pid=836 uid=103 auid=4294967295 ses=4294967295 msg='apparmor="DENIED" operation="dbus_method_call" bus="system" path="/org/freedesktop/hostname1" interface="org.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.150" pid=2359 label="snap.gnome-logs.gnome-logs" peer_pid=2856 peer_label="unconfined"
 exe="/usr/bin/dbus-daemon" sauid=103 hostname=? addr=? terminal=?'
18:50:45 systemd: Started Hostname Service.
18:50:45 dbus-daemon: [system] Successfully activated service 'org.freedesktop.hostname1'
18:50:45 pool: AVC apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/home/poul/.bash_history" pid=2359 comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 kernel: audit: type=1400 audit(1570294245.822:60): apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/home/poul/.profile" pid=2359 comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 pool: AVC apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/home/poul/.bashrc" pid=2359 comm="pool" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 systemd: Starting Hostname Service...
18:50:45 kernel: audit: type=1400 audit(1570294245.818:56): apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/proc/2359/mounts" pid=2359 comm="gnome-logs" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 dbus-daemon: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.149' (uid=1000 pid=2359 comm="gnome-logs " label="snap.gnome-logs.gnome-logs (enforce)")
18:50:45 gnome-logs: AVC apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/proc/2359/mounts" pid=2359 comm="gnome-logs" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 kernel: audit: type=1400 audit(1570294245.758:54): apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/proc/2359/mounts" pid=2359 comm="gnome-logs" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:50:45 gmain: AVC apparmor="DENIED" operation="open" profile="snap.gnome-logs.gnome-logs" name="/proc/2359/mountinfo" pid=2359 comm="gmain" requested_mask="r" denied_mask="r" fsuid=1000 ouid=1000
18:49:21 systemd: Started Hostname Service.
18:49:21 dbus-daemon: [system] Successfully activated service 'org.freedesktop.hostname1'
18:49:21 systemd: Starting Hostname Service...
18:49:21 dbus-daemon: [system] Activating via systemd: service name='org.freedesktop.hostname1' unit='dbus-org.freedesktop.hostname1.service' requested by ':1.147' (uid=1000 pid=2822 comm="gnome-control-center " label="unconfined")
18:49:21 gdm-x-session: (II) modeset(0): Modeline "1600x1200"x0.0 162.00 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync (75.0 kHz e)
18:47:43 gnome-shell: (/usr/lib/firefox/firefox:2719): dconf-WARNING **: 18:47:43.852: Unable to open /var/lib/snapd/desktop/dconf/profile/user: Permission denied
18:47:42 rtkit-daemon: Supervising 20 threads of 9 processes of 1 users.
18:46:00 gnome-software: Failed to load snap icon: local snap has no icon
18:46:00 packagekitd: get-details transaction /677_edbcbeab from uid 1000 finished with success after 226ms
18:45:59 dbus-daemon: [session uid=1000 pid=1652] Successfully activated service 'org.gnome.gedit'
18:45:59 gnome-software: Failed to find one package for cockos-reaper.desktop, /usr/share/applications/cockos-reaper.desktop, [0]
18:45:59 packagekitd: search-file transaction /675_bdaaedde from uid 1000 finished with success after 242ms
18:45:56 gnome-software: failed to call gs_plugin_refine_app on snap: Invalid string value converting to GVariant
18:45:56 packagekitd: resolve transaction /662_abaecabe from uid 1000 finished with success after 228ms
18:45:56 gnome-shell: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.66/org/ayatana/NotificationItem/livepatch
18:45:55 systemd: Started Firmware update daemon.
18:45:55 dbus-daemon: [system] Successfully activated service 'org.freedesktop.fwupd'
18:45:55 packagekitd: get-updates transaction /661_cbebcaca from uid 1000 finished with success after 280ms
18:45:55 fwupd: Daemon ready for requests
18:45:55 systemd: Starting Firmware update daemon...
18:45:55 dbus-daemon: [system] Activating via systemd: service name='org.freedesktop.fwupd' unit='fwupd.service' requested by ':1.134' (uid=1000 pid=2480 comm="/usr/bin/gnome-software --gapplication-service " label="unconfined")
18:45:55 gnome-software: disabled plugins: dummy, repos, dpkg, epiphany
----------------------------------

System spec:
Motherboard: Asus rog strix z390-F.
CPU: Intel Core i9-9900k.
GPU: Intel® HD Graphics (Coffeelake 3x8 GT2)
Disk: Samsung 970 EVO Plus 500 GB - M.2 2280 - PCI Express 3.0 x4 (NVMe).
Memory: Corsair V LPX 16GB DDR4 White 2x288, 3200MHz (CMK16GX4M2B3200C16W).

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Daniel Manrique (roadmr)]

Invalid:

- ubuntuone-client has been deprecated for a while and is not available in 18.04.
- ubuntuone-client is not mentioned anywhere in the log output pasted here.

Might want to file in a different project.