failure to interact with bug reporters

Bug #184041 reported by Toni Ruottu on 2008-01-18
4
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

Bug reporters occasionally feel bad
because their reports are closed,
while the bug hasn't gone away.

I have experienced this myself. Sometimes
the situation has been corrected after I've
complained about it. Sometimes I have
been too busy or too lazy to complain.

I, finally, wrote this because I noticed
someone else is experiencing the same
issue. See http://glyphobet.net/blog/?p=140

Toni Ruottu (toni-ruottu) wrote :

Here is one of my bug reports that was rejected until I complained about it.

https://bugs.launchpad.net/ubuntu/+source/linux-restricted-modules-2.6.20/+bug/85455/+activity

Brian Murray (brian-murray) wrote :

Toni - I appreciate your concern and understand your feelings. However, the bug tracking system isn't the best forum for bringing this up. I think e-mailing the bugsquad mailing list, <email address hidden> , would be a better place to discuss your concerns. Alternatively, feel free to e-mail me directly.

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