Activity log for bug #1830743

Date Who What changed Old value New value Message
2019-05-28 14:37:34 Johny Beham bug added bug
2019-05-28 14:37:47 Johny Beham description I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to fix this issue. How to escalate the issue as a probable bug? I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to fix this issue.
2019-05-28 14:38:21 Johny Beham summary Ubuntu 18 ,19 doesn't launch Ubuntu 18 ,19 doesn't launch on new hardware
2019-05-28 14:39:19 Johny Beham description I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to fix this issue. I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not. Again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to fix this issue.
2019-05-28 14:43:06 Johny Beham description I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not. Again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to fix this issue. I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not. Again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to this issue to be fixed.
2019-05-28 14:51:30 Johny Beham description I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not. Again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me to this issue to be fixed. I have installed dual boot Ubuntu Desktop 18.04 - Win 10 on Asus Zenbook UX533FD (UX533FD -A8067R) It was running somewhat fine after kernel update 5.0.0+ with occasional fail boot issues after Win 10 boots but I have overcome those. Until one day it just stopped booting the result is after grub screen it just hangs. Very seldom I've managed to boot Ubuntu 1 out of 30 attempts but that was it next time same fail. Tried Ubuntu 19 as well same stuff it hangs even on installation after grub screen safe graphics or not. Again managed to install it with a lot of attempts. Reboot and fails the same way. Succeed to reinstall 18.04 and it works even if kernel is updated. But if updates are installed from the update tool the result is fail boot again. I have been using Ubuntu Desktop the last 6 years as work environment and it's critical for me this issue to be fixed.
2019-05-28 16:22:40 Ubuntu Foundations Team Bug Bot tags bot-comment
2019-05-29 01:01:47 Alex Murray marked as duplicate 1829620
2019-06-04 13:24:42 Launchpad Janitor ubuntu: status New Confirmed