Keeps coming up with incorrect resolution and defaulting to lower resolution

[Norm Terrell]

Having troubles with interfaces, HD shows problems and my usb ports are not connecting. Please advise. I did a complete reinstall in december 2018.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-43.46~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Jan 20 20:16:57 2019
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS780MC [Mobility Radeon HD 3100] [1002:9613] (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems RS780MC [Mobility Radeon HD 3100] [1179:ff6a]
InstallationDate: Installed on 2018-12-27 (24 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
MachineType: TOSHIBA Satellite L305D
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic root=UUID=3140159d-1178-4a1c-8798-5c9583d502ed ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2009
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd09/01/2009:svnTOSHIBA:pnSatelliteL305D:pvrPSLC8U-01M017:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.family: Type1Family
dmi.product.name: Satellite L305D
dmi.product.version: PSLC8U-01M017
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sun Jan 20 20:12:39 2019
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4.1~16.04.2

[Daniel van Vugt (vanvugt)]

"incorrect resolution" is because you have booted into recovery mode, which disables proper resolutions via the "nomodeset" kernel parameter.

Please reboot and as soon as the purple screen appears tap "Esc". Now select a normal kernel to boot that is not recovery mode.

If the problem still persists after that then please run:

  dmesg > dmesg.txt

and send us the new 'dmesg.txt' file.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]