Touchpad function is stopped, please help me

Bug #1801732 reported by punyabrat kumar on 2018-11-05
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

On my Ubuntu 18.04 LTS version, the touchpad function is stopped,The keyboard and mouse is not working completely,Whenever Computer screen appears not even the cursor is available for functioning,Keyboard and mouse completely stopped working,And I have to shutdown the laptop forcefully by pressing power switch,
Is anyone can help me??please

My laptop-is HP 245 G5 Notebook PC

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1801732/+editstatus and add the package name in the text box next to the word Package.

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tags: added: bot-comment
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Changed in ubuntu:
status: New → Invalid
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