Ubuntu

Black screen on NVIDIA 340 autoinstall

Bug #1788046 reported by nachuki on 2018-08-20

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Expired	Undecided	Unassigned

Bug Description

When I install NVIDIA 240 through: sudo ubuntu-drivers autoinstall and reboot I obtain a black screen and cannot login.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-32.35-generic 4.15.18
Uname: Linux 4.15.0-32-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Mon Aug 20 23:17:54 2018
DistUpgraded: 2018-08-14 21:02:10,252 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus: nvidia-340, 340.107, 4.15.0-32-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation G92 [GeForce 8800 GT] [10de:0602] (rev a2) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation G92 [GeForce 8800 GT] [10de:057c]
InstallationDate: Installed on 2018-02-11 (190 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: System manufacturer System Product Name
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-32-generic root=UUID=6585b909-06c0-476f-b3b6-da8e4faeef91 ro quiet splash vt.handoff=1
Renderer: Software
SourcePackage: xorg
UpgradeStatus: Upgraded to bionic on 2018-08-14 (6 days ago)
dmi.bios.date: 07/14/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0503
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5E3 PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0503:bd07/14/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5E3PRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Mon Aug 20 22:37:56 2018
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.6-1ubuntu4

Tags:

Revision history for this message

nachuki (nachuki) wrote on 2018-08-20:

BootLog.txt Edit (547.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (69.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (12.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (2.4 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (31.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (718 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (858 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (152.1 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (392 bytes, text/plain; charset="utf-8")
XorgConf.txt Edit (1.3 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (23.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (89.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (676 bytes, text/plain; charset="utf-8")
nvidia-installer.log.txt Edit (1.7 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (66.3 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (439 bytes, text/plain; charset="utf-8")
xserver.errors.txt Edit (304 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-08-21:

Please try the workaround from bug 1727356, and if that's not enough then also the workaround from bug 1705369.

tags:	added: black-screen nvidia
affects:	xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-10-20:

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status:	Incomplete → Expired

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2020-02-06:

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1788046

tags:

added: iso-testing

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