I got some messages in logs program.
Message:
"CRITICAL: Unable to create a DBus proxy for GnomeScreensaver: Erro ao chamar StartServiceByName para org.gnome.ScreenSaver: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.gnome.ScreenSaver exited with status 1"
Message:
"Unrecoverable failure in required component org.gnome.Shell.desktop"
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
BootLog:
CompositorRunning: None
CurrentDesktop: GNOME
Date: Tue Oct 24 16:32:43 2017
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd HD Graphics 5500 [144d:c755]
InstallationDate: Installed on 2017-10-19 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 370E4K
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=b04e4fad-4a52-4169-9ba3-0786c9a0ab39 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/11/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P06RCX.075.160311.JJ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP370E4K-KW3BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGL8537A0C-C01-G001-S0001+10.0.10240
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP06RCX.075.160311.JJ:bd03/11/2016:svnSAMSUNGELECTRONICSCO.,LTD.:pn370E4K:pvrP06RCX:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP370E4K-KW3BR:rvrSGL8537A0C-C01-G001-S0001+10.0.10240:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.family: SAMSUNG ATIV
dmi.product.name: 370E4K
dmi.product.version: P06RCX
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
Status changed to 'Confirmed' because the bug affects multiple users.