Cannot add a Google account using Online Accounts in Ubuntu Gnome
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu GNOME |
Fix Released
|
High
|
Unassigned | ||
WebKit |
Fix Released
|
Critical
|
|||
gnome-online-accounts |
Unknown
|
Medium
|
|||
webkit2gtk (Debian) |
Fix Released
|
Unknown
|
|||
webkit2gtk (Ubuntu) |
Fix Released
|
High
|
Unassigned | ||
Xenial |
Fix Released
|
High
|
Unassigned | ||
Yakkety |
Fix Released
|
High
|
Unassigned | ||
Zesty |
Fix Released
|
High
|
Unassigned | ||
Focal |
Fix Released
|
High
|
Unassigned |
Bug Description
Impact
-----
Users will be unable to log in to a Google account using GNOME Online Account which is used by default in Ubuntu GNOME and Ubuntu Budgie.
Any other browser or service that uses webkit2gtk is similarly broken, such as the Epiphany browser.
The second issue fixed here is that any user who opted in to the new YouTube will only get a white screen when they attempt to visit YouTube. The new YouTube is still opt-in now but will eventually become the default for everyone.
Test Case
---------
1. Install the updated webkit2gtk on Ubuntu GNOME.
2. Restart your computer (this may be necessary because of LP: #1610944)
3. Log in. Open Settings>Online Accounts. Remove any Google accounts already configured. Add your Google account.
4. Install Evolution if it's not already installed and verify that your Gmail account loads.
Optional, because the beta is closed to new entrants:
5. Install epiphany-browser
6. Open the Web app (epiphany-browser) and log in to your Google account.
7. Visit https:/
8. If the new YouTube only shows a white screen, this part of the bug is not fixed.
Regression Potential
-------
The regression potential was limited by only cherry-picking the commits to fix these 2 high-profile issues. 2.16.2 is being rolled out to most distros now.
Other Info
----------
Fixed in 17.10 Alpha "artful" by updating to 2.16.2
Original Bug Report
-------------------
With Ubuntu Gnome 17.04 (brand new 64bit install on a Dell XPS13 laptop), I cannot add a Google account using Online-Accounts. If I choose to add a new Google account in Online Accounts, a window appears where I can enter my Google email. After entering my email and pressing the Next button, a window appears where I can enter my Google password. After entering the password and pressing the Next button, an empty window appears and nothing else happens. I expected this to show something useful, and actually add the Google account to my Gnome environment.
affects: | ubuntu → gnome-online-accounts (Ubuntu) |
tags: | added: zesty |
Changed in gnome-online-accounts (Ubuntu): | |
status: | Confirmed → Triaged |
importance: | Undecided → High |
affects: | gnome-online-accounts (Arch Linux) → gnome-online-accounts |
Changed in gnome-online-accounts: | |
importance: | Undecided → Unknown |
status: | New → Unknown |
Changed in ubuntu-gnome: | |
importance: | Undecided → High |
status: | New → Triaged |
milestone: | none → artful |
tags: | added: gnome-1710 |
Changed in gnome-online-accounts: | |
importance: | Unknown → Critical |
status: | Unknown → Confirmed |
Changed in gnome-online-accounts (Ubuntu Xenial): | |
status: | New → Triaged |
importance: | Undecided → High |
Changed in gnome-online-accounts (Ubuntu Yakkety): | |
importance: | Undecided → High |
status: | New → Triaged |
Changed in gnome-online-accounts (Ubuntu Zesty): | |
importance: | Undecided → High |
status: | New → Triaged |
tags: |
added: gnome-17.10 xenial yakkety removed: gnome-1710 |
affects: | gnome-online-accounts (Ubuntu) → webkit2gtk (Ubuntu) |
Changed in webkit-open-source: | |
importance: | Unknown → Critical |
status: | Unknown → Fix Released |
Changed in webkit2gtk (Ubuntu): | |
status: | Triaged → Fix Committed |
description: | updated |
Changed in webkit2gtk (Ubuntu Zesty): | |
status: | Triaged → In Progress |
Changed in webkit2gtk (Ubuntu Xenial): | |
status: | Triaged → In Progress |
Changed in webkit2gtk (Ubuntu Yakkety): | |
status: | Triaged → In Progress |
Changed in ubuntu-gnome: | |
status: | Triaged → Fix Committed |
tags: |
added: verification-done removed: verification-needed |
Changed in gnome-online-accounts: | |
importance: | Critical → Medium |
status: | Confirmed → Unknown |
Changed in webkit2gtk (Ubuntu): | |
status: | Fix Committed → Fix Released |
Changed in webkit2gtk (Debian): | |
status: | Unknown → Fix Released |
It looks like I am not the only one with this problem: /ubuntuforums. org/showthread. php?t=2359809
https:/
Let me know if/how I can provide any additional information to help with this bug.