videos and audios not supported in the pc

Bug #1645076 reported by Uddeshya Chaudhary
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

mp4, mp3, mkv, and avi format not supported in pc

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.2
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CasperVersion: 1.376
Date: Sun Nov 27 12:20:43 2016
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
ProcEnviron:
 LANGUAGE=en_IN
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Uddeshya Chaudhary (ecant890) wrote :
Colin Watson (cjwatson)
affects: grub-installer (Ubuntu) → ubuntu
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Have you installed the ubuntu-restricted-extras package? Please take a look at: http://askubuntu.com/questions/56446/how-do-i-install-the-ubuntu-restricted-extras-package

I have always been able to play these formats on my PCs so if you can't then we need more information from you.

Thanks!

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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