problems with drivers

Bug #1632365 reported by Joseph A. Groves Jr.
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

Took download to update system, first download after system was installed, unable to complete download, lost MIFI INTERNET connection, still unable to get that connection back. Touch pad works, then stops working, also having a problem with typing keys, touch screen sometimes also has problems, intermittent, noticed keys that are hit are not inputting. I use this for school, have lost windows 10 could not recover, had someone from school look at, could not repair, decided to convert to Linux OS, need to learn. OS was installed from a pen drive that student had. Problem not created from that, problem started while downloading first update, it may be because it was interrupted, not sure. Have been researching this problem since it started, found information that suggested that this could be a bug. suggested running things in command line, not interested, scared may be giving instructions on how to create issues. Computer Enginearing is my major of choice, have to back door into school of choice, taking electronics Enginearing, tranfer to school of choice after I recieve my degree, so I have to lurn this system, lost my touch pad again, sorry unable to spell check.

Thank you, if you can help.

Joseph A. Groves Jr.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-42.62-generic 4.4.21
Uname: Linux 4.4.0-42-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Oct 11 10:52:25 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:1022]
InstallationDate: Installed on 2016-10-05 (6 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0a2a Intel Corp.
 Bus 001 Device 003: ID 2386:0401
 Bus 001 Device 002: ID 04f2:b520 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire R3-131T
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-42-generic.efi.signed root=UUID=6686fbd6-4da5-4729-af86-2319fb4418c8 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire R3-131T
dmi.board.vendor: Acer
dmi.board.version: V1.09
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd07/21/2015:svnAcer:pnAspireR3-131T:pvrV1.09:rvnAcer:rnAspireR3-131T:rvrV1.09:cvnAcer:ct10:cvrV1.09:
dmi.product.name: Aspire R3-131T
dmi.product.version: V1.09
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Tue Oct 11 10:49:31 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4188
 vendor AUO
xserver.version: 2:1.18.3-1ubuntu2

Revision history for this message
Joseph A. Groves Jr. (jagplumb) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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