report a bug button failure

Bug #1482430 reported by rjasmin on 2015-08-06
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

Someone needs to reset the bug reporting button to show up by default. It simply isnt there. I login to launchpad to file a bug but simply cannot.

Using said button loads a runaround page here: https://help.ubuntu.com/community/ReportingBugs#Filing_bugs_at_Launchpad.net

Instead it should load the bug reporting form here:
https://bugs.launchpad.net/ubuntu/+filebug/?no-redirect

This information is hard to find and googling the issue only complicates matters.

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1482430/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Brian Murray (brian-murray) wrote :

The runaround page instructs users to use ubuntu-bug, which is part of apport, to submit bug reports as it gathers detailed information about the system from which one is reporting the bug so that less back and forth communication is required and so that we can better assist reporters.

Changed in ubuntu:
status: New → Opinion
tom (tombuntus) on 2019-12-16
Changed in ubuntu:
status: Opinion → Confirmed
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