9.10~dfsg-0ubuntu10.2 gs removes special chars when converting from pdf to jpeg

Bug #1458184 reported by Tuomas Koski
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ghostscript (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

(Creating a bug report as suggested here: https://answers.launchpad.net/ubuntu/+question/267233)

lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04

apt-cache policy ghostscript
ghostscript:
  Installed: 9.10~dfsg-0ubuntu10.2
  Candidate: 9.10~dfsg-0ubuntu10.2
  Version table:
 *** 9.10~dfsg-0ubuntu10.2 0
        500 http://fi.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     9.10~dfsg-0ubuntu10 0
        500 http://fi.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

What you expected to happen:

When I ran: gs -o output.jpg -dBATCH -dNOPAUSE -sDEVICE=jpeg input.pdf

I expect to have output.jpg, which look like this: http://62.210.181.5/has_all_chars.jpg

What happened instead:

Instead I get output.jpg which looks like this: http://62.210.181.5/missing_special_chars.jpg (notice the missing special chars, forexample ä letters).

So far this seems to happen only for Arial chars.

Test input.pdf file can be found here: http://62.210.181.5/input.pdf

If I download http://downloads.ghostscript.com/public/ghostscript-9.10.tar.gz, and do:
tar xvf ghostscript-9.10.tar.gz
cd ghostscript-9.10
./configure
make
bin/gs -o output.jpg -dBATCH -dNOPAUSE -sDEVICE=jpeg input.pdf

The output is correct.

Tags: bot-comment
summary: - .10~dfsg-0ubuntu10.2 gs removes special chars when converting from pdf
+ 9.10~dfsg-0ubuntu10.2 gs removes special chars when converting from pdf
to jpeg
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1458184/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Tuomas Koski (koski-tuomas) wrote :

Adding package.

affects: ubuntu → ghostscript (Ubuntu)
Revision history for this message
Tuomas Koski (koski-tuomas) wrote :

Sadly seems that I need to find another media to push this forward and to find out how to debug this more.

Any hints from anyone? Who to talk, how to start myself to look for the bug?

Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Hello, thanks for reporting this issue.
Ghostscript has been updated to 9.25 in current releases of Ubuntu.

Could you please verify that your issue has been resolved, and update this bug accordingly?

Thanks!

Changed in ghostscript (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ghostscript (Ubuntu) because there has been no activity for 60 days.]

Changed in ghostscript (Ubuntu):
status: Incomplete → Expired
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