Upgrading 12.04 to 14.04 pam issues

Bug #1360513 reported by ikman
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

Upgraded 12.04 to 14.04 and lost sound, printing, software center install privilege, etc.

(Most similar bug I could find was: Bug #1317518 )
After upgrading from 12.04 to 14.04, I noticed:

--I couldn't print on 14.04, but yesterday I could print on 12.04. But there were now many more network printers available for use than with 12.04. I was able to print from a network printer, just not from USB printer that I could print from in 12.04 (didn't toubleshoot further)

--I had no sound on boot/login nor on a Youtube video presentation. read some forums and tried some suggestions such as:
cp /usr/share/sounds/ubuntu/stereo/* /usr/share/sounds/ My main observation was that the only sound device available from Sound Preferences was something I had never seen called "Dummy Output". With 12.04 there were usually a few like Alsa, etc. I read forums on this and suggestion was to install "PulseAudo Preferences".

--But when I tried installing the sound preferences app, the error msg said "Authentication Error" : "Software can't be installed or removed because the authentication service is not available. (org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.108'}): org.debian.apt.install-or-remove-packages" Followed by "You are not allowed to perform this action" : "ou don't have the required privileges to perform this action." But I am the admin/root user. I rechecked under System Tools -> System Settings -> User Accounts My account type is " Administrator"

--I also tried mounting some other partitions that were still available in the "Places" menu tab (I use the classic gnome UI, which 14.04 remembered from 12.04). I used sudo mount ... and was asked for password, not nothing ever mounted.

"uname -a" prints:
Linux my-username-GA-MA785GM-US2H 3.13.0-34-generic #60-Ubuntu SMP Wed Aug 13 15:45:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

What I think should happen is sound and printing should work and when I click on the unmounted partitions in the Places l ist they should mount as they did in 12.04. I should also be able to use the Software center to install apps/packages (although I usually prefer the CLI and apt-get)

First asked for assistance on answers.launchpad.net. See Question #253289
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/253289

Workaround involved finding a similar bug in the 13.04 to 13.10 upgrade that was fixed by these steps:

1. sudo pam-auth-update --force
2. adding the following to lines to a previously empty file named /etc/pam.d/lxdm
  session required pam_loginuid.so
  session required pam_systemd.so
3. rebooting

Don't know if there is a better fix. I tried only step one at first but it did not help. Don't know whether step two by its self could fix it or not.

Revision history for this message
ikman (rob-byrd-acu) wrote :

Problem is in the configuration of pam.d

affects: alsa-driver (Ubuntu) → ubuntu
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
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