System reboots unexpectedly
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu |
Invalid
|
Undecided
|
Unassigned |
Bug Description
About once a day Firefox freezes the system which leads immediately to a system reboot. I already had the same problem about 3 1/2 years ago: http://
At that time I was able to isolate the problem with auditd daemon while logging all system processes and the last system process before freeze and reboot was access to Firefox (see my answer at SU). The solution was to create just a new profile and it didn't happen again.
Now in 14.04 the same problems occur again but this time creating a new profile didn't help. I thought that it could have anything to do the the graphics drivers but the latest NVIDIA update from NVIDIA site didn't solve it too. Disabling hardware acceleration in Firefox doesn't help too.
I cannot say how to reproduce it. The only thing I can say is that you don't have to actively use Firefox. The freeze/reboot could appear when using Facebook, watching YouTube, but it also appears while doing nothing. Once I didn't use the computer actively, it was just running and suddenly it rebootet from itself. In all cases Firefox was running. I don't have an auditd record from this 14.04 issue yet, but if it could help and you need one, let me know and I try to record the freeze again.
$ lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04
# apt-cache policy firefox
firefox:
Installed: 30.0+build1-
Candidate: 30.0+build1-
Version table:
*** 30.0+build1-
500 http://
500 http://
100 /var/lib/
28.
500 http://
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 30.0+build1-
ProcVersionSign
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelMo
AddonCompatChec
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
BuildID: 20140608211622
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Jun 21 09:50:42 2014
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExt
InstallationDate: Installed on 2014-05-11 (40 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IpRoute:
default via 10.0.0.1 dev eth1 proto static
10.0.0.0/24 dev eth1 proto kernel scope link src 10.0.0.2 metric 1
10.8.0.1 via 10.8.0.5 dev tun0
10.8.0.5 dev tun0 proto kernel scope link src 10.8.0.6
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageV
RfKill:
RunningIncompat
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/17/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2102
dmi.board.
dmi.board.name: M4A79XTD EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0X
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
affects: | firefox (Ubuntu) → ubuntu |
summary: |
- Firefox causes system reboot + System reboots unexpectedly |
Additional information: I disabled the Shockwave Flash 11.2 r202 plugin but the freeze/reboot still occures.