Acer TravelMate P273 SMB Fn keys not working

Bug #1239346 reported by Simon Xu
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hardware: Acer Laptop (TravelMate P273 SMB)
OS: Saucy amd64 desktop final beta

The following Fn keys do not work
Fn + F3 (wifi switch)
Fn + F7 (touchpad switch)
Fn + left/right (adjust brightness)
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2013-10-13 (9 days ago)
InstallationMedia: UbuntuKylin 13.10 "Saucy Salamander" - Beta amd64 (20130926)
MarkForUpload: True
Package: linux 3.11.0.12.13
PackageArchitecture: amd64
Tags: saucy
Uname: Linux 3.12.0-031200rc5-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Simon Xu (simonxu) wrote :
Revision history for this message
Simon Xu (simonxu) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1239346/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Simon Xu (simonxu)
affects: ubuntu → acpi (Ubuntu)
affects: acpi (Ubuntu) → acpi-support (Ubuntu)
Revision history for this message
Simon Xu (simonxu) wrote :

And /sys/class/backlight is empty.

I tried to modprobe all backlight modules:

dpkg-query -L linux-image-extra-3.11.0-12-generic|grep backlight\/|sed 's/.*\///; s/\.ko//' > /tmp/1
for i in `cat /tmp/1`; do sudo modprobe $i; done

but /sys/class/backlight is still empty.

I also tried the xbacklight utility, it has no effect.

Steve Langasek (vorlon)
affects: acpi-support (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1239346

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc5-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: saucy
Revision history for this message
Simon Xu (simonxu) wrote :

I installed and booted http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc5-saucy/linux-image-3.12.0-031200rc5-generic_3.12.0-031200rc5.201310131952_amd64.deb, and now Fn+F3 (wifi switch) and Fn+F7 (touchpad switch) work, but Fn+left/right (brightness) still doesn't work.

Revision history for this message
Simon Xu (simonxu) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Simon Xu (simonxu) wrote : ProcEnviron.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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