emachines M5312 - suspend will not resume at all.

[Christer Edwards]

When selecting the 'suspend' option on the eMachines M5312 the system goes down as it should but will not come back without pulling the battery. Using the power button to resume the machine causes the machine to come back on but it never returns to gdm and the only way I've been able to get back to gdm and a useable system is to pull the battery from the machine.

[Marco Rodrigues (gothicx)]

And you're running Feisty 32-bit ?

[Christer Edwards (christer.edwards)]

Feisty 32-bit, yes. Installed from the desktop live-CD. Used guided installer, using full disk. No packages installed outside of updates available after installation. I can try other install methods or setup if you need..

This bug (I'm assuming related) is on the same machine:
https://bugs.launchpad.net/ubuntu/+bug/118564

[Marco Rodrigues (gothicx)]

Please someone check also https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/118564

[Jérôme Guelfucci (jerome-guelfucci-deactivatedaccount)]

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description doesn't yet have enough information.

Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at [WWW] http://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance!

[Christer Edwards (christer.edwards)]

uname -a output: Linux notebook 2.6.20-16-generic #2 SMP Wed May 23 01:46:23 UTC 2007 i686 GNU/Linux

attached dmesg.log
attached lspci-vvnn.log

[Christer Edwards (christer.edwards)]

attached lspci-vvnn.log

[Jérôme Guelfucci (jerome-guelfucci-deactivatedaccount)]

Thank you, the kernel team will deal with this.

[Christer Edwards (christer.edwards)]

This issue persists on Ubuntu 7.10.

kernel 2.6.22-14-generic (default installation)

Suspend goes down fine, never comes back up

[Leann Ogasawara (leannogasawara)]

Hi Christer,

Hi Christer,

Care to test the Hardy Heron 8.04 Alpha series which is currently under development and contains an updated version of the kernel: http://www.ubuntu.com/testing . You should be able to test using the LiveCD. However, please note you can only test Suspend using the LiveCD, not Hibernate. If you can, please verify if this bug still exists or not and report back your results. Thanks.

[Leann Ogasawara (leannogasawara)]

The 18 month support period for Feisty Fawn 7.04 has reached it's end of life - http://www.ubuntu.com/news/ubuntu-7.04-end-of-life . As a result we are closing the linux-source-2.6.20 task. If this is still an issue with the most recent Intrepid Ibex 8.10 release, please feel free to reopen this bug. Thanks.

[sillyxone (sillyxone)]

Please reopen this bug.

emachines M5312, Ubuntu 8.10. Still the same behavior: black screen (no backlight) on resume, no keyboard light. Screen remains dark after reboot, have to remove battery to be able to turn on normally again.

Looked into the log files (kernel, debug, messages), there're only entries until suspend, no log entry on resume.

[sillyxone (sillyxone)]

I search low and high on Google last night, the problem seems to be the integrated ATI IGP 320M. All other laptops with 320M are unable to resume after suspend.

I've tried changing the settings in /etc/default/acpi-support (VBE, laptop-mode, ...), kernel option (irqpoll), and different drivers (ati, radeon) but couldn't make it to resume.

The machine suspends and resumes fine when Windows was on it.

[Leann Ogasawara (leannogasawara)]

Hi sillyxone,

Can you test with the most recent pre-release of Jaunty 9.04 (Currently Alpha4) - http://cdimage.ubuntu.com/releases/jaunty/ . You should be able to test suspend using a LiveCD. Please let us know your results. Thanks.

[Dan Bowkley (danbowkley)]

Same problem on Kubuntu Jaunty AMD64 beta.

dan@dan-laptop:~$ uname -a
Linux dan-laptop 2.6.28-11-generic #40-Ubuntu SMP Fri Apr 3 17:39:41 UTC 2009 x86_64 GNU/Linux

dmesg and lspci attached.

[rusivi2 (rusivi2-deactivatedaccount)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. I noticed that the version of Ubuntu your using is in End of Life status. More information may be found at: https://wiki.ubuntu.com/Releases As well, the package version your bugging is updated in Maverick. Please update via www.ubuntu.com repost a detailed error report, and update the bug status. Thanks!

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.