intel HD 4000 graphics bug

[Abdo Refky]

hi
i have dell inspiron 5520 Core i3 3110M , HD graphics 4000
the laptop came with ubuntu 11.10 . i have a stupid graphics bug ;/
http://imageshack.us/photo/my-images/259/xorg.png/

i am totally new here in this lunchpad , is this a forums or something differant . this place looks hug :)

is this project is official packages from dell or from your team ?

i have also found the sputnik kernel PPA here https://launchpad.net/~canonical-hwe-team/+archive/sputnik-kernel
what is the differant between your team and them ?

ty

[Kent Baxley (kentb)]

Hello Abdo,

Dell Poweredge is not the place to file bugs for Inspiron Laptops. It PowerEdge is for Servers only. Dell-sputnik is also a repository for a specific Dell laptop model, the XPS 13. Please do not use any of the packages for either dell poweredge or sputnik as they won't work on your system.

Also, 11.10 Ubuntu has reached end of life as of April of this year. Please consider upgrading your laptop to version 12.04 which is supported for the next 4 years, and it is certified with 12.04:

http://www.ubuntu.com/certification/hardware/201201-10377/

[Abdo Refky (abdorefky)]

i can install ubuntu 12.04 but i do have a few questions,as u can see from this picture i have got 3 partitions
http://imageshack.us/photo/my-images/90/screenshotat20130415135.png/
dell utility and OS and the ext4

1: what is the dell utility ( important )

2: the OS size is 1.34 GB while the normal one is 700MB ,why the preloaded have that much size ? i dell added the extra files ? and in that case the 12.04 wont have the same Features or Advantages like 11.10

3: i have got dell recovery , and i will like to add the recovery icon to the installed ubuntu like this one http://imageshack.us/photo/my-images/14/dellrecovery.png/

ty

=================================================

> Date: Thu, 2 May 2013 22:26:14 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1175747] Re: intel graphics bug
>
> Hello Abdo,
>
> Dell Poweredge is not the place to file bugs for Inspiron Laptops. It
> PowerEdge is for Servers only. Dell-sputnik is also a repository for a
> specific Dell laptop model, the XPS 13. Please do not use any of the
> packages for either dell poweredge or sputnik as they won't work on your
> system.
>
> Also, 11.10 Ubuntu has reached end of life as of April of this year.
> Please consider upgrading your laptop to version 12.04 which is
> supported for the next 4 years, and it is certified with 12.04:
>
> http://www.ubuntu.com/certification/hardware/201201-10377/
>
>
> ** Project changed: dell-poweredge => ubuntu
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1175747
>
> Title:
> intel graphics bug
>
> Status in Ubuntu:
> New
>
> Bug description:
> hi
> i have dell inspiron 5520 Core i3 3110M , HD graphics 4000
> the laptop came with ubuntu 11.10 . i have a stupid graphics bug ;/
> http://imageshack.us/photo/my-images/259/xorg.png/
>
> i am totally new here in this lunchpad , is this a forums or something
> differant . this place looks hug :)
>
> is this project is official packages from dell or from your team ?
>
> i have also found the sputnik kernel PPA here https://launchpad.net/~canonical-hwe-team/+archive/sputnik-kernel
> what is the differant between your team and them ?
>
> ty
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1175747/+subscriptions

[Daniel Letzeisen (dtl131)]

1: (/dev/sda1) The Dell Utility is some kind of Windows recovery partition (don't touch it)
2: That question doesn't make sense. You installed Ubuntu to /dev/sda3, not to /dev/sda2. The "OS" partition is probably your original WIndows partition (don't touch it if still using Windows).

[Abdo Refky (abdorefky)]

i just bought this laptop since 3 weeks , the sda1 and sda2 is for ubuntu not windows.
the laptop also have ubuntu label on it . the ubuntu is preloaded and the recovery on ubuntu not windws .
http://imageshack.us/photo/my-images/90/screenshotat20130415135.png/
http://imageshack.us/photo/my-images/14/dellrecovery.png/
i guess question 2 now make since ?
why your replay doesn't have my question ? :) i had to go take a look :)

=======================================================

> Date: Fri, 3 May 2013 09:38:27 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1175747] Re: intel graphics bug
>
> 1: (/dev/sda1) The Dell Utility is some kind of Windows recovery partition (don't touch it)
> 2: That question doesn't make sense. You installed Ubuntu to /dev/sda3, not to /dev/sda2. The "OS" partition is probably your original WIndows partition (don't touch it if still using Windows).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1175747
>
> Title:
> intel graphics bug
>
> Status in Ubuntu:
> New
>
> Bug description:
> hi
> i have dell inspiron 5520 Core i3 3110M , HD graphics 4000
> the laptop came with ubuntu 11.10 . i have a stupid graphics bug ;/
> http://imageshack.us/photo/my-images/259/xorg.png/
>
> i am totally new here in this lunchpad , is this a forums or something
> differant . this place looks hug :)
>
> is this project is official packages from dell or from your team ?
>
> i have also found the sputnik kernel PPA here https://launchpad.net/~canonical-hwe-team/+archive/sputnik-kernel
> what is the differant between your team and them ?
>
> ty
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1175747/+subscriptions

[Daniel Letzeisen (dtl131)]

Okay, it makes sense now :)

Ubuntu looks to be installed on /dev/sda3 (gparted lists that as the root partition and it's the only partition with enough used space to hold Ubuntu)

the /dev/sda1 partition is probably still some kind of Dell recovery partition and I still wouldn't touch it.

/dev/sda2 might be a separate /boot partition?

[Abdo Refky (abdorefky)]

the sda1 is 4 MB used. so its looks like a pointer to the os source partition
sda2 carrying the OS it self, but the ubuntu size is 700 and used size here is 1.5 GB
so as i can understant that this ubuntu source is customized from ubuntu el suite the dell am i right ?
but this is huge space !!
here is my installed drivers
http://imageshack.us/photo/my-images/94/delldrivers.png/
i can't see my replay's here, so have u received the recovery and the partitions pictures ?
ty

> Date: Fri, 3 May 2013 16:06:08 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1175747] Re: intel graphics bug
>
> Okay, it makes sense now :)
>
> Ubuntu looks to be installed on /dev/sda3 (gparted lists that as the
> root partition and it's the only partition with enough used space to
> hold Ubuntu)
>
> the /dev/sda1 partition is probably still some kind of Dell recovery
> partition and I still wouldn't touch it.
>
> /dev/sda2 might be a separate /boot partition?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1175747
>
> Title:
> intel graphics bug
>
> Status in Ubuntu:
> New
>
> Bug description:
> hi
> i have dell inspiron 5520 Core i3 3110M , HD graphics 4000
> the laptop came with ubuntu 11.10 . i have a stupid graphics bug ;/
> http://imageshack.us/photo/my-images/259/xorg.png/
>
> i am totally new here in this lunchpad , is this a forums or something
> differant . this place looks hug :)
>
> is this project is official packages from dell or from your team ?
>
> i have also found the sputnik kernel PPA here https://launchpad.net/~canonical-hwe-team/+archive/sputnik-kernel
> what is the differant between your team and them ?
>
> ty
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1175747/+subscriptions

[penalvch (penalvch)]

Abdo Refky, when you upgraded to/installed a supported release, is this issue reproducible?

If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1175747

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]