In addition to Mark... Well it was a time when I was tired by reporting bugs and receiving back messages like - your report has multiple keypoints inside - please make a detailed report for each one and send him to the corresponding team ... Pretty annoying yeah ? - maybe 5 from 100 will follow the recommended way. Because I don't like to renounce, In I tried to adapt to their (imperfect in my mind) model and guess what. We adapt both. Yes - in time I learn Linux (becoming a linux geek) and they learn from their inevitable(for a new baby born) mistakes(communicational + other nature). So I can see the empathy working here - they work hard to adapt and improve communication with users ( bug reporting, patching, wish lists, etc ) - and we realize that the things are in change pretty fast, and we are a part of this process. My tired face is not automatically set from now one when I see a problem - instead I know if I report that problem - if is a true problem - they will solve that as soon as they can. Now Ubuntu is a Linux territory where the battle for the future of computing is on it's big fires. Bugs, flame wars, frustrations, brilliant but unseen ideas - all are here (it's a place where Natural Selection Live) and is normal for an concept who want to change in better a part of this world. After my first steps I understand they know about imperfections - but any problem has it's own time, and things are changing fast here. For example : I prepared some screen shoots and some txt files to report 2 nasty bugs form me ( after each login -> a pop up with "language EN_US did not exist ..." and a bug regarding fglrx and impossibility to set a default screen resolution ..from gconf OR xorg.conf - because always Ubuntu choose the biggest resolution for me and was nasty ...). Before I was able to send my reports -> after a daily upgrade I see they where fixed. So mr. Adrian or other like - solution is not to blame or to numbering ( time wasted activities ) - solution is to help if you can OR to wait for a better future coming in a batter day (hoping until then that a brave soul will win all nasty battles for you). About M$ bug -> don't forget M$ has over 70.000 employees - and they do What ?. Innovations ? - ah yes Innovations - they all like to talk about that(all time if I remember well)- but I'm waiting on the last 100 years or some too see some really new ...(I think I'm a bit blind here or my memory lost some RAM, sorry this is my fault) - Better software ? ..please tell me one or 2 pieces. Hardware yes - I read an old Morse code message talking about M$ hiQ PC components (mouses, keyboards, audio systems) - and I believe that. But about software - they never listen final client, simply M$ user - because - in their vision not the client should make rules for the future - only M$ rules, M$ standards, world can be a M$ world or can not be at all... Or according to my vision - peoples / clients / users must dictate Software Future not a people or 2, from some dark office. The first affirmation is the Ubuntu way. Maybe not perfect yet - but it's an idea that's OK to die for. I remember I wrote mails / sign petitions few years as a webdesigner to complain about IE big problems. No M$ ear hear. When Firefox rise, what we see ? - a Galactic Revolution. All M$ peoples that can carry a gun( even some womans ..it's a legend now), start to work on IE 19 / 24 to erase the enemy. Or this is not a sign of a big, respectable company(and I know what i say). I was nothing until Firefox, then automatically M$ hear my voice "... loud and clear" an we become instantly friends - we change our phone numbers, and we call each other by nicknames (Don' ask me now for Bill phone nr. - I promise him to keep this number secret [ free only for IE users ..but their number decrease as the seconds gone ..I don't remember to see any one here ...from the last week ]). So in 3 words - I prefer to die on the light side - with all their imperfections - instead of being a gray slave for a dark master. Certainly, here I feel I'm in life. I have bugs - yes, but I have freedom also. Dark side slaves (still)had bugs, But they had walls around also. Which is better ?. Think about liberation now ... Well that said -> back to killing / reporting bugs / writing blueprints / make wish lists / drink coffee /..and so - cigar pause is over. ;) Mark Shuttleworth wrote: > Adrian R Goalby wrote: >> I get the impression (whether right or wrong) that nothing is fixed in >> Ubuntu, it just inherits fixes from upstream, Debian or security alerts. >> > A quick look in the bug database suggests there are 155,000 bugs ever > reported against Ubuntu, and 46,000 marked fixed. That's from a team of > 30 full time engineers and about 100 committed volunteers, an amazing > effort by people who care about Ubuntu. > > We do try to work closely with both upstream and Debian. In a > collaborative ecosystem like the free software world, it is most > efficient if each team is an expert in their field and there are really > excellent tools for collaboration. This way, work happens where people > are best suited to it, but good work is not trapped in one community, it > spreads quickly throughout the ecosystem. > > Each upstream has people totally focused on that one component - they > know more about it than anyone else. The piece of the puzzle that we > most care about is the integration of those components into a coherent > role. We see our contribution to the free software ecosystem primarily > in providing a *release platform* on a predictable basis, against which > folks can do development and deployment. It makes much more sense for us > to specialize in that piece, because we have a real competence for it, > and it requires generalists which is how I would describe our community > and team. A bug reported against Inkscape in Ubuntu is very likely to be > something that affects other communities and so needs to be looked at > upstream, where the expertise in that codebase resides. Of course, > Ubuntu users and developers will try to assess if the bug relates to > packaging, in which case it is probably best analyzed by Ubuntu or > Debian developers, depending on who did that work. > > In case you think Ubuntu doesn't make any contribution to those upstream > projects and Debian, I would urge you to look at the relevant bug > trackers, and search for patches contributed by Ubuntu developers. A > huge amount of code is produced during the integration and testing part > of building Ubuntu, and most of that flows to upstream and/or Debian. > Though it isn't always well received, we do make a huge effort to > cultivate a culture of work passing upstream. > > I don't mean to ask you to change your opinion, only to point out that > one could draw different conclusions from a look at the actual data. And > if you are willing to return the favour of Ubuntu, you might want to > join the Ubuntu Bug Squad at https://edge.launchpad.net/~bugsquad and > triage a few bugs a day. > > Mark >