bug report procedure confusing

[ftp.halifax.rwth-aachen.de]

Dear all,

for me as a mirror admin it is too confusing to supply a proper bug report.

A first google search "bug report ubuntu" directs me to this help site:
https://help.ubuntu.com/community/ReportingBugs

There it is stated:
"The method of reporting bugs in Ubuntu is by using the tool "ubuntu-bug", otherwise known as Apport. When reporting a bug, you must tell Apport which program or package is at fault. "

Since I do not run ubuntu, based on that information I cannot file a bug. I suggest to add the fact that launchpad also offers a way to report bugs (the feature I am using right now).

Furthermore, on IRC I was asked to file an "RT bug report" (or so). I do not know the datails anymore. However, in RT #18202 I was asked to file a bug in Launchpad.

To conclude, for me it is very hard to find out how and where to write a proper bug report.

Bye,
Carsten

[Anthony Dillon (ya-bo-ng)]

Hi Carsten,

The ubuntu.com website has a page on reporting bugs for the site and Ubuntu itself.

http://www.ubuntu.com/community/report-problem

If you click 'report a bug about Ubuntu' you will be taken to the submit a bug page on launchpad.

Thank you,
Ant.