Create a bootable USB stick on Windows page needs updating

Bug #1257957 reported by Brian Murray
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu Website - OBSOLETE
Fix Released
High
Anthony Dillon

Bug Description

I recently discovered many a ubiquity (the Ubuntu installer) bug report where the installation failed due to some odd files on USB stick people were installing from. Luckily one of them mentioned the following web page:

http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows

Reviewing that page I noticed that the screenshots are out of date with the latest version of the software that is linked to, this isn't a big deal in and of itself. However, there seems to be a new checkbox in the software ("Format D:\ Drive") which will erase the existing content of the disk. This is particularly important as the default for that checkbox is for it to be unchecked and we want people to erase the USB disk before putting the iso file on it. (The ubiquity problem lies in there being source files for other distributions on the USB disk in addition to the version of Ubuntu we are trying to install.)

So I think two things should be done to the web page I've linked to, to help people have a better experience installing Ubuntu.

1) Update the screenshots to the latest version of the software
2) Recommend that people choose "Format E:\ Drive"

Thanks!

summary: - Create a bootable USB stick on Windows page could use updating
+ Create a bootable USB stick on Windows page needs updating
Revision history for this message
Peter Mahnke (peterm-ubuntu) wrote :

Thanks Brian for this bug.

We don't always update these instructions every release and none of us use Windows and rely on other's to let us know when there are changes.

We will get this updated!

Peter

Changed in ubuntu-website:
status: New → Triaged
importance: Undecided → High
assignee: nobody → Tanya Edwards (tanya-edwards)
Revision history for this message
Carla Berkers (carlaberkers) wrote :

Hi Brian,

In the process of updating the site for our latest release, we have reviewed and updated this page to make it compatible with 14.04 LTS.

Thank you for pointing out this bug, much appreciated!,
Carla

Changed in ubuntu-website:
status: Triaged → Fix Released
Revision history for this message
Brian Murray (brian-murray) wrote :

The screenshot still contains the "Format E:\Drive" checkbox as unchecked and there is no mention of the importance of formatting the disk. Subsequently, we'll still receive Ubiquity bug reports because of the instructions and the Pen Drive Linux tool.

Changed in ubuntu-website:
status: Fix Released → Confirmed
Revision history for this message
Anthony Dillon (ya-bo-ng) wrote :

Hi Brian,

I'm happy to pick this up and work to have a note added the section mentioning the importance of formatting the disk.

Thanks,
Ant.

Changed in ubuntu-website:
assignee: Tanya Edwards (tanya-edwards) → Anthony Dillon (ya-bo-ng)
Changed in ubuntu-website:
status: Confirmed → Fix Released
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