Help site search not working; Getting 302 Moved error

Bug #1587496 reported by Wise Melon
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-website-content
Invalid
Undecided
Unassigned

Bug Description

I have recently noticed that I an unable to search for things through the Ubuntu Help website (https://help.ubuntu.com/) because Google has moved the search used by the site. As I am told when I try to search for something:

    302_Moved_Ubuntu_Help_Google_Search.png

In the screenshot you will see that there is a link, the link links to this page "https://cse.google.com/cse?cof=FORID%3A9&cx=003883529982892832976%3Ae2vwumte3fq&ie=UTF-8&q=kvm&sa=Search&ad=n9&num=10&siteurl=https%3A%2F%2Fhelp.ubuntu.com%2F" for my specific search for "kvm". Though clicking on the link doesn't seem to get me anywhere, though that may be due to my browser settings.

Revision history for this message
Wise Melon (wise-melon-deactivatedaccount) wrote :
information type: Proprietary → Public
Revision history for this message
Peter Mahnke (peterm-ubuntu) wrote :

it works for us... are you still seeing the bug? what page were you searching from?

Peter

Changed in ubuntu-website-content:
status: New → Incomplete
Revision history for this message
Wise Melon (wise-melon-deactivatedaccount) wrote :

Yes, I am, I was searching from the main page (https://help.ubuntu.com/), but it seems to be the same for the others.

summary: - Help site search not working due to Google moving it
+ Help site search not working; Getting 302 Moved error
Revision history for this message
Peter Mahnke (peterm-ubuntu) wrote :

Do you have javascript turned off? I think the site is using a google CSE, which uses javascript to render the page.

Revision history for this message
Wise Melon (wise-melon-deactivatedaccount) wrote :

No, JavaScript is definitely enabled.

Revision history for this message
Paul White (paulw2u) wrote (last edit ):

The reporter no longer uses Launchpad and as this issue has sat incomplete for more than 60 days without further comment I'm going to close it as "Invalid".

Changed in ubuntu-website-content:
status: Incomplete → Invalid
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