Ask Ubuntu snippet text needs to be reworded

Bug #1286283 reported by Jorge Castro on 2014-02-28
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
ubuntu-website-content
Undecided
Carla Berkers

Bug Description

http://www.ubuntu.com/download/desktop/install-desktop-long-term-support (and I am sure others) says:

"And if you get stuck… Ask Ubuntu" and then a link to askubuntu.com

This makes it sound as if "And if your computer is broken, go to askubuntu", which is not where those requests should go. I recommend something like:

"And if you want to ask people how to use Ubuntu ... Ask Ubuntu" instead. AU is more set up to show people how to use Ubuntu and configure it, whereas people with broken software should go onto Launchpad.

Jorge Castro (jorge) on 2014-02-28
information type: Proprietary → Public
Changed in ubuntu-website-content:
status: New → Opinion
assignee: nobody → Carla Berkers (carlaberkers)
Carla Berkers (carlaberkers) wrote :

Hi Jorge,

We're working on the download section for 14.04 and have a copywriter looking at the pages, I'll add this bug as a note for him to consider.

Thanks for your feedback,
Carla

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