Comment 12 for bug 1172422

Revision history for this message
Benjamin Kerensa (bkerensa) wrote : Re: Ubuntu Community lacks its historically prominent placement on Ubuntu.com

@Tanya Edwards: "was a decision by the business to make 'the primary ubuntu.com site navigation' more product focused."

That is exactly what the problem is.... Ubuntu.com is not Canonical.com it is the Ubuntu Website which is the web presence of a Community based desktop/server/mobile operating system.

Jono who leads Canonical's Community Team recently blogged about how decisions like this and communication would improve but it seems the design team did nothing to communicate this to the community.

"one area where I want to drive some improvements is making it easier for people to join the community. " [1]

"our engineers at Canonical are expected to openly and transparently perform all work that is not considered customer/company confidential."[1]

"we want to improve how we plan the delivery of work items, and make that planning more nimble. While the major decisions are reserved for primary discussion at UDS, we want to regularly and transparently checkpoint progress on those projects, and ensure things are moving along. To do this the engineering managers at Canonical will perform this planning on a monthly basis with our community. "[1]

So the main issues are:
 * Design Team did not conduct the work openly and in a transparent manner since the Community and its governance was not aware that this was planned.

* Design Team did not feel it neccesary to notify even its own Community Team at Canonical to inform them they were removing the link so it could be communicated to the Community and its Governance.

* Design Team is allowing a business decision to take priority over community yet Canonical Community Team Lead said he wants specifically to make it easier for people to join the community.

* Design Team did not even use Community Members to test but instead picked random people from a support mailing list (https://lists.ubuntu.com/mailman/listinfo/ubuntu-users) who may have no interest in the overall health of the community.

[1] http://www.jonobacon.org/2013/03/18/recent-ubuntu-community-refinements/